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Envision Home Care Services: Delivering Value with the Balanced Scorecard

At Evolution Health, the challenge was to create comprehensive key performance indicator (KPI) executive dashboards to enable right time decisions. See how Evolution Health solved this problem by embracing the Balanced Scorecard to empower executives and employees across the organization with access to the latest data to make decisions, ask questions, and suggest new ways to view data to drive continued improvements and optimal workflows. Cross-divisional teams can now use data to identify need for standardized processes at the Point-of-Care (POC).

Evolution Health no longer operates based on assumptions rooted in disconnected reports; now they make informed decisions based on actionable insights. These are delivered via the Balanced Scorecard powered by self-service visual analytics, that is enabling collaboration, healthy competition, and enhanced organizational performance, while assuring higher quality of care delivery for superior patient outcomes.

Watch this live webinar to see KPI dashboards that illustrate how:

  • the Balanced Scorecard is being operationalized with visual analytics
  • self-service analytics is leveraged to track key pillars of the Balanced Scorecard – Finance, Growth & Learning, Internal & External (Operations and Patient Experience)
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  • actionable insights are enabling right time decision making from executives to staff

  • transparency to metrics and KPIs is fostering collaboration and healthy competition for superior business performance



Explore how providers and business analysts at Evolution Health are empowered with data to impact the quality of patient care delivered.

スピーカーについて

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Andy Dé

Senior Global Industry Director, Healthcare and Life Sciences, Tableau Software

Andy Dé is the senior global industry director for Healthcare and Life Sciences at Tableau Software. In this role, he leads the innovation, thought leadership, go-to-market, partner ecosystem and commercialization strategy, planning and execution for Tableau’s solutions targeted at healthcare providers, payers, pharmaceuticals, and medical devices. He has over 20 years of prior enterprise software innovation strategy, solutions portfolio management, and go-to-market strategy, planning and execution leadership experience at GE Healthcare, SAP Health-Sciences and i2.

Andy is passionate about healthcare innovation and authors the health sciences strategy blog and its companion Twitter feed (@HITstrategy) with a readership audience across 47 countries, which has been referenced by the Harvard Medical School, the Ohio State University (OSU), the Healthcare Information Management Systems Society (HIMSS), Partners Healthcare, and the Washington Post. He has been extensively quoted and published in leading Healthcare publications like Healthcare IT News, Health Data Management (HDM), Healthcare Informatics, Search Health IT, Fierce Healthcare, Modern Healthcare, Health Management Technology, and Hospitals and Healthcare Networks. Andy was recently recognized as ‘one of the Top 55 Healthcare IT experts and thought leaders on Twitter in 2016' by Health Data Management (HDM), and as one of the 2018 HIMSS Social Media Ambassadors by the Healthcare Information Management Systems Society (HiMSS). His professional profile can be accessed at www.andyde.com.

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Jennifer Gardner

Senior Performance Improvement Consultant, Evolution Health – An Envision Company

Jennifer Gardner has worked at Evolution Health for the last year in Population Health and Operational Excellence (OpEx). She is a Registered Nurse (RN) and Lean Six Sigma Black Belt (LSSBB) who moderates DMAIC Projects and Kaizen Rapid Improvement Events (RIEs) to help clinicians and non-clinicians discover solutions for positive change. Her primary focus has been to standardize enterprise-wide Key Performance Indicators (KPIs) for Home Health, Hospice, MedOps and Revenue Cycle.

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Deb Welsh

Senior Business Intelligence Application Engineer, Envision Healthcare

Deb Welsh has worked at Envision Healthcare (NYSE: EVHC) for the last 15 years in Data Management. Deb holds a Bachelor of Science in Decision Sciences from Miami University.
She administers the EVHC Tableau Server for over 5000+ users. Her primary focus has been to provide business intelligence solutions system-wide to identify improvement opportunities for Billing, Clinical Decision Support Systems (CDSS), Contracts, Finance, Home Health, Hospice, Mobile BI, Population Health, Revenue Cycle, SOX Audits and Tele-Radiology.

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