Creating a data-led culture
While the market analytics team’s primary focus is policy, it has become the go-to team for others wanting analytics and advanced reporting. “Other teams like finance have seen what we’re doing with Tableau and come to us with their use cases. As a small organization, we’ve been happy to help, and it has been a good opportunity to connect with different teams and collaborate on data,” said Gillies.
There are now 75 people using Tableau across the Electricity Authority, and they have created a total of 145 visualizations. These visualizations include dashboards used to inform policy as well as those used for finance and board reporting.
To embed this data culture, Gillies has run internal training alongside Montage, the partner who helped deploy Tableau for the regulator. Gillies himself is also involved in the user groups organized by Montage and brings best practices back to the organization. And while he and his team are still the go-to for producing visualizations, he said Tableau was intuitive for others to use.
“I think most people find it easy to navigate their way through, and we try to help by producing visualizations in a consistent way,” said Gillies.