Boston Scientific develops, manufactures, and markets medical devices around the world. Their mission is to create innovative medical solutions that transform lives. In video 1, Rory Abbazio, Senior Manager, Business Intelligence, discusses how IT partners with the business to assess sales patterns and track market opportunities. To successfully integrate Tableau, they “started small and thought big” with a slow rollout— choosing to train key analysts and nest them within each business division. In video 2, Rory describes how they use a live connection to SAP HANA to analyze data in Tableau. With a fast connection, business users and executives can make smart decisions on the fly.
Tableau: Have you seen more collaboration between Business and IT since adopting Tableau? Rory Abazzio, Senior Manager, Business Intelligence: I think what really speaks to Boston Scientific and why we're really so successful with the tool is the fact that IT got ahead of the curve instead of the business coming to us. We went to the business and said, "Hey, these are the top tools in the industry, this is how it can fit your use cases, let's pilot out, let's proof it out with some of your use cases." And together, collectively, we were in lock step in our decision-making process moving forward with Tableau. So they were really excited to bring the tool in and really excited to partner with IT overall. We really wanted to empower our business partners at the end of the day. And that's what we're really seeing. Tableau: What was the key for successful implementation of Tableau? Rory: We took an agile approach instead of a waterfall approach and started to add on the functionality instead of one big bang. Instead of doing a big waterfall approach, we started small and really thought big. We sent people to the fundamentals and the advanced training, at least the core members of the team and some of the people in the business that were really going to be content creators. And what we did, how we structured the team, was there's analysts that are within IT that also partner each division. So they know the division, they know what they're trying to get to, what data problems they're trying to solve. They also know Tableau really well. So they're nested in with the business. And what we do is we started them small saying, “okay, this is how you do grouping, this is how you do hierarchies, this is how you do calculations.”