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The report was authored by Bill Kirwin, Founder and President of International Institute of IT Economics (and former Gartner analyst). Bill is acknowledged as the creator of IT Total Cost of Ownership methodology and corresponding models. The report offers best-practice recommendations for accurately assessing the total cost of ownership and value of business intelligence solutions. These recommendations include:
Tableau was also far easier to use, receiving our survey's highest 'ease of use' score of 4.8 out of 5, while other solutions were rated an average 2.0.