Product downloads and release notes

Tableau Online

What's new

問題 ID 說明

When attempting migration from Tableau Server to Tableau online using the Content Management Tool it could result in the error, "the given key 'default' was not present in the dictionary".


What's new

問題 ID 說明

Site admins were no longer receiving the extract refresh failure bell or email notifications when another user's data sources and workbooks fail to refresh.


Cell background color could be changed to white after publishing.


The fiscal year start month was reset after publishing to Tableau Online or Tableau Server 2021.1.


The date axis label could render incorrectly if there is only a single data point.


After publishing a workbook with the locale "English (Ireland)" in Desktop, the axis start date could be incorrect.


With the date format is set in the default properties as "HH:MM" then format from a row or column shelf, the axis format is lost when published.


When a workbook is published to Tableau Online or Tableau Server 2021.1+, a visualization using a custom number format on an axis would not display correctly.


When publishing a workbook, the quarter values on an axis could disappear.


Date formatting (MMMMM) could be lost in the published view.


Creating and publishing an extract from the Data Source tab in Tableau Desktop, would sometimes not publish the extract as expected.


When attempting to use text in a custom number format, after the view is published, the text changed to a number.


Sites are now cached for performance improvements and any site setting modification could take up to 60 seconds to propagate to all nodes in the Server.


When loading a dashboard using Relationships, users could receive the error, "Unable to proceed because of an error from the data source."


Labels on bottom headers with significant label skipping would not render.


Published workbooks with a NOW() calculation would sometimes not display the correct "Site Time Zone for Extracts" setting.


Text wrap would sometimes not work properly after 2021.1 upgrade.


When publishing a workbook, the custom number format on an axis may not show correctly when using a percentage symbol.


What's new

問題 ID 說明

An error would occur when changing the start page for all users, "An error occurred while changing your start page. Try again."

問題 ID 說明

Workbooks with an embedded PostgreSQL extract could result in a refresh error, "Deadline Exceeded".


A calculation error could display on Linux and Tableau Online stating, "The literal '#<YYYY-MM>#' is not a valid date."


East Asian characters have the wrong orientation for rotated header labels and axis tick labels.


A dashboard filter could display incorrect results when the workbook language was different than the Tableau Online language set.


The Extract Schedule Creation dialog could be missing when publishing a Bridge data source.


The total header border would sometimes not display when publishing a workbook to 2021.1.


"Error Code: AE406838 [SQLSTATE:53100] Hyper was unable to grow the file partition" would sometimes occur when changing a filter in a worksheet. The Tableau Online error would show "[SQLSTATE:53S03] Cannot allocate <x> bytes of memory."


In version 2021.1, the background color of some tables changed causing the text to become unreadable.


A database connection could stay open after a Prep flow had completed.


An intermittent error "AqlProcessor evaluation failed: [SQLSTATE:HY000]" could occur when refreshing a flow.


The Clean step in a Prep flow edit or create page only showed 50,000 records when more records existed.


What's new

問題 ID 說明

On occasion when attempting to perform a Run Now refresh for a flow, the job would hang until cancelled.

問題 ID 說明

A Flow with embedded credentials could fail until the user reconnected in Prep web authoring.


Error "TableauException: Reference to undefined field" would sometimes display in a published dashboard when there was a menu action with an invalid field in the action name.


An error, "Uncaught TypeError: Cannot read property 'Skip' of undefined", displayed when accessing a visualization without gridlines.

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An error could occur when connecting to Azure SQL Data Warehouse, “Failed to authenticate the user in Active Directory."


The error "Missing password" could occur when refreshing an Odata extract.


There was no option to create a live connection in Tableau Desktop when publishing a JDBC data source.


After selecting Ask Data, an error would sometimes occur when connected to a large data source, "Encountered the following error and now waiting to retrying indexing: Can't index data due to a system error."


An error could display when trying to run a Flow stating, "System error: Unable to run input step: Failure evaluating to database: An unknown error related to remote content was detected (500)."


An extract refresh could time out with the Postgres JDBC data source.


Tableau Online would sometimes attempt to create indexes on Snowflake temp tables.


What's new

問題 ID 說明

Connecting to Postgres with Tableau Online was successful, but error "syntax error at or near 'ta'" was received in the PostgreSQL logs.


Tableau Online did not have the new JDBC PostgreSQL driver installed to allow for PostgreSQL 12 connections.

問題 ID 說明

When an attempt to refresh an Amazon RedShift data source or workbook or to run a subscription containing an Amazon Redshift data source, an error would sometimes occur, "Error trying to execute a query:[SQLState 22PO2] Error: invalid input syntax for integer."

問題 ID 說明

Extract refresh failure notifications could be received in French when the user's language was set to English.


When a live data source is published over an encrypted extract and the live data source is then converted to an extract, the error could occur stating that "hyper already exists".


When an attempt to download a workbook was performed, "Error producing PDF!" would sometimes occur.


It was not possible to edit the connection of a JDBC data source.


Refreshing extracts to Salesforce data could fail.


What's new

問題 ID 說明

LBLM License Usage Dashboard would sometimes display the error, "Uncaught TypeError: Cannot read property 'domNode' of undefined".


OData extract refreshes would fail after the update to version 2020.2 if the Odata server name contained a blank space.


A "DataServiceFailure" error or "insufficient privileges to operate on schema" sometimes occurred when trying to refresh or open a workbook with a published Snowflake connection.


An intermittent error would occur when opening a view, "TableauException: ColumnTable: Schema/DataTable mismatch".


In the Content Migration Tool an error would sometimes occur, "Error joining projects".


An email that contained a subscription PDF file sometimes displayed the original view instead of the subscribed custom view.


Sometimes when migrating data an error would occur in the Content Migration Tool, "Invalid data source file, Illegal characters in path".


When migrating a workbook in the Migration Content Tool, and error would sometimes occur, "Error generating view metadata. Could not find thumbnail for workbook".


The Export and Toggle buttons on Stories with embedded dashboards and device specific layouts were unresponsive when using a mobile browser.


Content Migration Tool would sometimes fail when migrating a full Site with an out-of-memory condition.


When attempting to open a workbook the following error would sometimes occur, "TableauException: TFilesystem::LastWriteTime() -- Cannot get modification time of non-existent path".


With server-side rendering, a Show/Hide button containing a sheet would initially display blank.


Unexpected Server Error would sometimes occur when loading a dashboard with a date filter.


When attempting to download full data from a workbook, an error would sometimes occur, "Tableau Server encountered an error while working with this worksheet."


<p>In the Content Migration Tool an error would sometimes occur, "Failed to download workbook. Error downloading workbook [Workbook Name], The underlying connection was closed"</p>


Syntax errors occur when refreshing data using custom SQL where newlines are removed from the query.


When a large dataset was download, sometimes not all data was available in the output file.


<p>When attempting to change the value of a dynamic parameter list in Tableau Online, the value did not update.</p>


What's new

問題 ID 說明

The new "export crosstab" dialog will now default the selection to the active sheet. It is not required to select a sheet prior to selecting "export crosstab".


Refreshing an Amazon Athena extract on Tableau Online sometimes resulted in the following error: [Simba][JDBC](11380) Null pointer exception. The table {Table Name} does not exist. Unable to connect to the Amazon Athena server {Server Name}. Check that the server is running and that you have access privileges to the requested database.


Some published views based on Google BigQuery failed to load with the message "The Google BigQuery Service was Unable to Compile the Query" after upgrading to 2020.2

問題 ID 說明

When using a dynamic parameter in a dashboard published to Tableau Online, updated data did not appear after extract refresh.


The error "Communication with the Tableau Protocol Server process was lost" occurred when refreshing an extract, refreshing a Prep flow or when a subscription failed.


In Tableau Server 2020.2 and Tableau Online, users were unable to edit or delete refresh schedules created via REST API in 2020.1 and older versions.

問題 ID 說明

The error "Uncaught daysOfMonth should be a non-null, non-empty array" occurred when creating a custom subscription if Last under Days of Month was clicked again after it had already been selected.


When an view embedded via JS API reached the vizqlserver.session.expiry.timeout value, a "Browser Processing Error" occurred followed by an infinite spinner.


Clicking "Cancel Extract Creation" sometimes failed with "Failed to cancel extract creation job" and extract continued to process.


Filters within a Viz in Tooltip sometimes changed unexpectedly after publishing.


When using client side rendering, grid line settings were unexpectedly applied to crosstabs.


Some Netherlands municipality boundaries were incorrect.


Updated Angular.js to version 1.7.9.


What's new

問題 ID 說明

Loading an embedded view in Chrome 80 resulted in the message "An error occurred while processing the server response".

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Attempting to publish a SAP HANA data source (live connection with SSL) to Tableau Online would fail and the following error would occur: <em>"Tableau Online can't connect to the data source specified or publish it with a live connection. You might need to add Tableau Online to your data provider's authorized list, using the IP address range appropriate for your site location."</em>

問題 ID 說明

Opening a published workbook that used a cross-database join sometimes resulted in the error "Hyper API: Could not connect to the Hyper server. error opening database …"


When connecting to Salesforce the error "Connectionless Failure (status code = 10000)" sometimes occurred if the user did not have View Setup and Configuration permissions in Salesforce.

問題 ID 說明

Changing the height or width of a dashboard button caused the button image to offset.


In published views, the tooltip sometimes showed a different value than the mark.


After changing a site URL, the following error occured when using Tableau Desktop to open a workbook that connected to a data source published before the site URL change was made: "Item Not Found (Error Code 12)"


Published workbooks with blended data sometimes showed some unexpected values.


Right-click context menu on parameter search box sometimes failed to appear.


"Download Workbook" events sometimes displayed in admin views when users had not downloaded workbooks.


Creating or opening a workbook based on a Google BigQuery data source sometimes resulted in the error "IllegalArgumentException contentIds must be non-null and non-empty"


The error <em>"An error occurred. [...] Uncaught SecurityError: Blocked a frame with origin "<site address>" from accessing a cross-origin frame."</em> would occur when interacting with an embedded view and attempting to save a custom view.


When Tableau Bridge client is not running, sometimes no email notifications are sent to the data source owner that the next scheduled refresh is going to fail.


When subscribing to PDFs of an entire workbook that included custom views, all views defaulted to original.


Custom sign-in logos looked different on the sign-in page and site selection page.


Subscriptions created between 10/23 and 11/05 may not run on Tableau Online and instead the error <em>"NullPointerException"</em> is received.


"Download Workbook" events sometimes displayed in admin views when users had not downloaded workbooks.


Centered mark labels sometimes displayed as off-center when using client side rendering.


Subscription dialog box was cut off when using Internet Explorer.


What's new

問題 ID 說明
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Published workbooks or data sources connected to MySQL 8 sometimes encountered issues, including extract refresh failure, failure to render the view, data rendering incorrectly and string fields appearing blank.

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Blank data displays intermittently when accessing published workbook views using live MySQL connection.

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Hourly schedules now being scheduled to run at the top of the hour, rather than every half hour on top of the hour and at the 30 minute inteval.


Unable to cancel a running Prep flow in Tableau Online. Flow stuck "in progress" blocking other flows from running.

問題 ID 說明

In browser rendering Tooltip is not displayed on the reference line label when alignment direction is "Up" or "Down".


Reference line text formatting appears different from Tableau Desktop once published up to Tableau Online.


There is no validation for the RunAsUser in TSM.


Creating a calculated field causes spinning wheel for 10-20 seconds on Tableau Online when using Web Edit.


After upgrading to Tableau Server 2019.1.1 on Linux, the second lines of worksheet titles are cut off in Chinese, Japanese, and Korean.


When disabling or unchecking "Allow Support Access" to a Tableau Online site, the following error is displayed: <em>"Some or all of the settings failed to save. Try again."</em>


Tableau 2019.1 is not including the msinfo32.nfo file in the zipped package (of Upload Logs) that's being sent to tech support cases.

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A giant "X" appears when viewing custom views in Tableau Server on Internet Explorer 11 and Windows 7.


Data point filter for multiple sheets does not filter correctly in Tableau Online.


Refresh button does not clear the temporary tables when using a published live connection with stored procedures.


Login to Tableau Server on Linux delayed by 20 to 30 seconds when the echo service is unreachable on domain controllers.


Dashboards/workbooks published to Tableau Online, do not render as expected. If the workbook/dashboard is opened in Web Edit mode it renders as expected.


Cannot complete restore from backup file from 2018.2.3 on Tableau Server 2018.3.1 and getting <em>"Running step CheckBackupCompatibility failed"</em> error.


After moving to Tableau Server 2019.2.0, when users are receiving Subscription emails, the image is in an attachment and not in the body of the email.


Disabling the permission "Automatic Access to Metadata about Databases and Tables" sometimes failed unexpectedly.


Published data source overwrites and changes custom measures if a calculation whose underlying XML 'name' is equal to the 'name' of a calculation that was built in a workbook connected to an earlier version of that data source.


When a column has the same name as the table, Google BigQuery fails with this message <em>"An error occurred while communicating with the Google BigQuery data source '<Name Anaplan>'. The Google BigQuery service was unable to compile the query. Grouping by expressions of type STRUCT is not allowed at [x:xxx]."</em>


In Tableau Desktop, the texts of all buttons in the UI are translated into Japanese if language is set to Japanese, however, after publishing a workbook to Tableau Server, the [Clear List] button remains in English even when user's language setting is Japanese.


What's new

問題 ID 說明

When you made a filter selection and then selected multiple marks on the view, sometimes incorrect marks were highlighted.

問題 ID 說明

Sometimes the "New Workbook" button was available when web authoring was disabled. Clicking this button resulted in a "Resource not found" error.


When editing schedule for 200+ subscriptions, the following error occurred <em>"Failed to change subscription schedule"</em>.


Data sources that contain user filters fail to refresh in Tableau Online with error <em>"Cannot evaluate user filter; no current user or group"</em>.


Tableau Bridge is stuck while loading data sources and then client UI disappears from System tray.


Week date filter range changes after publishing workbook.


Subscription of view fails to send due to Workbook permissions.


Tool tip displays fine in desktop, but not after publishing workbook to Online (with data source embedded and separate). When appending <em>"?:render=false"</em> the tooltip, then displays as expected.


When trying to delete data sources in Tableau Online, the error <em>"Could not delete data source"</em> occurs.


When signing into Tableau Online through a browser or Tableau Desktop, an error occurs: "Not authorized, Invalid username or password.(errorCode=16)" after Being Successfully Added to Site.


When viewed in a web browser, reference lines are only rendered for the first page in worksheets that use the Pages shelf, subsequent pages fail to render reference lines.


When attempting to load workbook in Tableau Server or Tableau Online, this error appears <em>"Cannot read property 'length' of undefined"</em>.


在 Tableau Bridge 主機上的 Temp 資料夾中暫存檔案增長,並且檔案未清除。


When attempting to change content ownership and selecting a user who already owns the content, a message indicates <em>"The owner of <content> has been changed"</em>, which is misleading as no actual ownership has changed.


When publishing a dashboard to Tableau Online, some of the crosstab cells are not showing their data.


After changing a Tableau Online or Tableau Server site name, members of user filters show as "external\<userid>".


Subscriptions email not received although they are shown as sent from Tableau Online.


When saving edits made while web authoring in Tableau Online, a generic <em>"Session Ended by Server"</em> error occurs. Occasionally VizQL Server pending JDBC connections in postgres is timed out waiting for the connection pool.

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After editing the credentials for a cross-database join, "test connection" and subsequent refreshes failed with an "Invalid username or password" error.


Bridge Machine hat einen zu geringen Arbeitsspeicherplatz <em>„ERROR: Es konnte nicht genügend Speicherplatz zugewiesen werden. Extrakt konnte nicht erstellt werden."</em>


What's new

問題 ID 說明

After the Tableau Online 2019.2 upgrade, when a user's locale is Chinese or Japanese, the [Modified]/[Created] column's date is missing "month" in Kanji "月".

問題 ID 說明
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Worksheets containing boolean and fixed calculations from a Snowflake data source failed to render when published to Tableau Online.

問題 ID 說明

The View toolbar remained visible after removing the cursor from the view.


When refreshing a Marketo extract, sometimes an "An unrecoverable error occurred" message occurs.


Intermittent Server wide performance issues due to queries blocked on Sqlserver Datasource after upgrading Tableau Server from 10.2.13 to 10.5.7.


Users without download permissions still had the Download > Tableau Workbook menu option accessible. Selecting this option triggered a "Save this workbook before downloading" message.


Date formatting on vizportalclient incorrectly formatted for Chinese-Taiwan, Chinese-Singapore, Chinese-Hong Kong locales.


Background tasks failed if the thumbnail user associated with content no longer existed.


SM: NLP table <em>'synonyms'</em> not created during site import from Tableau 2018.X. Site import fails because webhooks schema is missing. Site import from versions earlier than Tableau 2019.1 fails with the following stack trace: <em>"From any server which doesn't have synonyms, 2018.X (an earlier version number), importing into a server with code that expects synonyms, Tableau Server 2019.1, there is an error." </em>


When certain custom schedule names were present, upgrading Tableau Server to 2019.1 failed with "33% - Restoring database failed."


Filter selections on published views reverted back to "all" when the ESC key was pressed.


When published to Tableau Server, clicking a filter replaces a legend with a green bar with a null value.


Custom font sizes for URL action links were not retained after publishing a workbook.


Filters in published dashboards intermittently displayed an incorrect default selection.


When published to Tableau Server, clicking a filter replaces a Legend with a green bar with a Null value.


When you downloaded a story that used parameters from Tableau Server as a PDF, the content of the PDF did not always match the published version of the story.


In some cases, it was not possible to change a parameter value in Tableau Mobile.


When adding a tag to a dashboard, "An unexpected error occurred." error message appears due to duplicate QA tags in Postgres (based on lack of constraint requiring both siteID and ID in tags to be unique).


What's new

問題 ID 說明

When viewing a workbook on Tableau online that uses crosstabs, some or all of the text or images in the view is missing.


sys_choice and related tables were missing from the ServiceNow ITSM Connector.


The sc_item_option_mtom table was not available from the ServiceNow ITSM connector.

問題 ID 說明

After upgrade, existing data sources still do not have Ask Data enabled.


Subscription emails displayed the incorrect image in some email applications.

問題 ID 說明

It was not possible to save into a nested project using the Tableau Mobile App.


Changing the default layout from list to thumbnail or vice versa did not save when using "Make This my Start Page".

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An "Uncaught Invariant Violation: Minified React error #40" error occurred intermittently while loading certain workbooks in Tableau Online.


Google Analytics extract refreshes sometimes failed with "Authentication failed"


When you tried to edit an Snowflake data source that uses OAuth from Tableau Desktop or the Ask Data page, sign in failed and an "Incorrect username or password" error occurred.


Upgrading from Tableau Server 2018.1 and earlier versions to 2018.2 and newer versions failed with an "InstallerException: Unable to login" error when the TSM admin password contained an exclamation point (!).


Custom fonts with a condensed font style were not correctly displayed when using server-side rendering in Tableau Server on Linux.


When using web authoring, no horizontal scroll bar is displayed when there are too many fields on Rows.


What's new

問題 ID 說明

When interacting with filters, an intermittent "tuple id cannot be resolved" error occurred.


Gridlines did not render in a dual axis view with a reference band.


When adding a user as a Tableau Online site administrator, sometimes a "You do not have permission to perform this action" error occurred.

問題 ID 說明

Filters with no shading had a grey background after publishing.

問題 ID 說明

In some cases, Chinese, Japanese or Korean language fonts larger than 10 points rendered incorrectly.


After 10az migration on 7/21/18, embedded credentials for a standard Azure-hosted SQL database fail to connect instead displaying generic error message, unless the user is a full admin on the data base.


Dashboards with "automatic" layout size, nested layout containers and subtotals displayed as blank in maximized browser windows.


An "Unknown Server Error - An unexpected error occurred. LogicException: Internal Error" error occurred when viewing published worksheets or dashboards that used clusters.

問題 ID 說明

Unexpected error message "<em>Invalid calling object</em>" when opening or modifying worksheets viewed in IE 11 or Edge.


Maps using custom polygons are blank, distorted, or rendered as a single color box.


When applying an action filter to a dashboard in a published workbook, the error "TableauException: table arrays must be of the same size" is returned.

問題 ID 說明

Some Japanese prefectures (三重 Mie, 京都 Kyoto, 和歌山 Wakayama, 埼玉 Saitama, 大分 Oita, 奈良 Nara, 富山 Toyama, 山口 Yamaguchi, 山梨 Yamanashi, 岐阜 Gifu, 岩手 Iwate, 新潟 Niigata, 熊本 Kumamoto, 神奈川 Kanagawa, 福井 Fukui, 秋田 Akita, 茨城 Ibaraki, 青森 Aomori, 香川 Kagawa, 高知 Kochi, 佐賀 Saga) were not recognized as geographic roles without the the suffix appended ( like "県” or "府”)


Maps using custom polygons were blank, distorted, or rendered as a single color box.


Amazon Athena data sources published with "Prompt User" were inaccessible and a "Missing credentials error: Either UID/PWD or AwsCredentialsProviderClass must be provided." error occurred when you tried to access them.


When an extract refresh failed, the email alert was sent twice.


When using full screen mode in Internet Explorer 11, dashboards became left aligned and horizontal scroll bar was displayed, even if dashboard was set to "Fit Width" and "Automatic"


When you copied the "Share" link after recovering your session, the link rendered as JSON code instead of a viz.


Logging out from a website that had embedded Tableau views using SAML Single Signout (SLO) logged the user out of the IdP but not out of Tableau Online.

問題 ID 說明

When you used a filter on a data source with a non-January fiscal year start, sometimes an "Unable to complete action Internal Error - An unexpected error occurred and the operation could not be completed" error occurred.


When using the NOW() function with a live connection to Snowflake, Tableau followed the data source location time instead of the time configured on the data source server.


When you called the REST API method "Query Datasources", the field "createdAt" showed the same value as "updatedAt".


When using Rest API 3.0 code to access user information, only old Site Role names were returned.


What's new

問題 ID 說明

When viewing the Site Status "Background Tasks for Extracts" administrative view in Tableau Online and Tableau Server, red "Error" marks are not shown for failed refreshes when client language is set to a non-English language.


When running certain kinds of queries against data stored in Google BigQuery, you can connect to tables and run queries that return small amounts of data, but if you try to return a larger amount of data or create an extract you will encounter this message, "An error occurred while communicating with the Google BigQuery data source (table name)".

問題 ID 說明

In Tableau Server 2018.2, a DataServiceFailure error would occur when using published extracts if the operating system locale did not match one of the languages in which Tableau's UI is available.


.csv and pdf files exported via TabCMD sometimes contained invalid content.


When running manual or scheduled Snowflake extract refreshes on Tableau Online and Tableau Server 2018.2, the refresh task fails with "Missing Password" error.

問題 ID 說明

You could not group fields by data source table in the data pane when connected to a published data source containing an extract and a data source filter.

問題 ID 說明

In some cases, if you had multiple sheets with viz in tooltip on a dashboard, the views in the tooltips would not render when you moved your cursor between the sheets.


SAP HANA variables and input parameters, set for a given workbook, were not respected when generating subscription emails for views in the workbook.


When you were connected to IBM DB2 and using date filters, the TIMESTAMP_ISO function was sometimes used in queries which negatively impacted performance.


In Tableau Online, sometimes viz-in-tooltips failed to load.


When viewing a story published to Tableau Online, Tableau Server 10.5.2, or Tableau Public using Safari on a Mac, text in the dashboard textboxes was being cut off with ellipses despite word wrap being set to On or Automatic.


What's new

問題 ID 說明

When selecting Download Data in Chrome with the Grammarly extension installed, an  Uncaught TypeError: Cannot read property 'parse' of undefined error occurred.


For users with the Creator role, an Integrated Authentication option appeared when connecting to data which failed with a Access denied error


When attempting to view a workbook connected to published data sources, an ERROR: column ... is not available after aggregation error sometimes occurred.


What's new

問題 ID 說明

Updated OpenSSL for PostgreSQL to version 1.0.2n.


When viewing background tasks for extracts sometimes a TableauException: Failed to copy file error occurred.