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Fostering a Culture Change at Consolidated Edison with Tableau

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ConEd of New York provides electric services to approximately 3.3 million customers and gas service to approximately 1.1 million customers in New York City and Westchester County.

Using Tableau to explore their data, and not just report it, ConEd discovered performance in key areas was significantly below goal. With traditional reporting, they thought they were reaching their target dates 80% of the time, but discovered using data visualization that they were only at 53%. Today, ConEd is visualizing data across their organization and using Tableau to do it.

Join this webinar to hear about:

  • Establishing a data strategy to improve productivity and efficiency
  • Implementing ‘just-in-time’ dashboards for key stakeholders
  • Monitoring for success and timely performance measurement
  • Building a culture of analytics at ConEd

About the speakers

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Arvin Goberdhan

Manager, Business Analytics, Consolidated Edison

Arvin Goberdhan is an astute manager at the Consolidated Edison Company of New York. His experience ranges from distribution engineering, industrial engineering, operational analysis, specification compliance, process control, quality assurance, Tableau, business intelligence, and analytics. He has the insight to recognize opportunities and challenges, as well as the ability to realign employees and company resources to deal with change because of his awareness of the business environment. Additionally, he always focuses on the overall picture and always leads his team to success. Moreover, he recognizes the contributions of his employees and empowers them to share their experiences and best practices throughout the company. He also involves his employees in the decision making process, thereby building a committed workforce that will assist him in attaining his goals.

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Craig Fairfield

Senior Director, Enterprise Marketing, Tableau

Since joining Tableau in June 2012, Craig has been building and leading the sales enablement and market development efforts as part of the marketing organization. Craig is focused on supporting the field with greater situational fluency through sales ready messaging and value based consultative techniques. Craig is also leading the efforts in supporting sales in executing marketing programs to develop their territory as well as key industry market segments globally. Formerly, Craig has held senior product marketing positions at Qlik, Siebel Systems and SAP.

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