After a successful proof of concept, Heon Health OnLine decided to use Tableau to evaluate disease rates for HIV, cancer, and hemophilia. With Tableau, they mapped disease concentration and cost of treatment at a regional level—an effort that was previously not possible. In less than half a day, Heon had several dashboards that were ready for customers’ use. Today, instead of coding custom maps, Heon can create maps by simply dragging and dropping regional fields in Tableau. When Liliana Quintero Cardozo, Director, Business Intelligence speaks to Tableau’s impact on the company, she describes Tableau as being “the best decision we could make.”
Tableau: Why did you purchase Tableau instead of building your own tool? Liliana Quintero Cardozo, Director, Business Intelligence: We were facing a problem; several in fact, that led us to implement Tableau in the organization. One of them was speed. We would have to do a lot of backward development, a huge number of steps in which we spent far too much time to deliver a finished product that was in line with customer needs. So there were many things we realized. Tableau was the best decision we could make because there were many gaps we were unaware of. Tableau: Can you share an example of something you achieved with Tableau? Liliana: The first proof of concept that we did was to identify the accident rate, which is extremely important for a health organization that is reviewing cost versus income. What we did was to conduct this proof of concept by identifying the accident rate at the national level, by region, and for each of the departments, municipalities, through to the IPS level. By identifying this accident rate, which we had not been able to do using other tools, we went a step further and set out to conduct a proof of concept with special programs in which we evaluated diseases, such as HIV, cancer and hemophilia.