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Business BI Requirements for IT: What every IT Manager Should Know about Users’ Real Need for BI

Author
Marc Rueter, テクノロジー & ストラテジー、シニアディレクター - Tableau Software

Business users and organizations need the ability to quickly analyze their data to identify issues, causes and opportunities for improvement. Once these analyses are identified, they need to be monitored and distributed often to others. With traditional business intelligence (BI), creating and maintaining effective and understandable analyses can take months to define and develop and require expensive resources to maintain. And by the time they are created, the business situation will have likely evolved, potentially doing harm to the business and its customers. In today’s marketplace, the half-life of BI is typically shorter than the life of the project needed for its implementation. This means that companies are getting a continual negative return on their BI investment. It is time to approach the problem from a new direction and empower the business owners and knowledge workers to quickly and easily find the answers to their questions.

In response, a new BI term has emerged: Operational Business Intelligence. It promises to empower everyone within an organization to make day-to-day decisions by using better analysis of sales and marketing trends, customer interactions, manufacturing plans, inventories and other areas of the business. Some say this is a new trend in BI — except that it’s not new. Many people in an organization might call it “making do with Excel” or “the secret report that my IT buddy runs for me,” but these are forms of guerrilla operational BI. In fact, many organizations have already found ways to enable employees with the access and tools needed for operational BI – some sustainable and some not. The main question is, what are the business requirements of an operational BI system? What does it take to provide the environment and capabilities needed for operational BI? Can an organization afford to wait for a top-down operational BI initiative? Are there better, more rapid options than disconnected spreadsheets and disparate reports?

The paper discusses the seven major requirements businesses need to consider when evaluating this generation of BI.

作成者について

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Marc Rueter

テクノロジー & ストラテジー、シニアディレクター - Tableau Software

Marc Rueter は、Tableau Software のテクノロジー & ストラテジー部門のシニアディレクターです。MicroStrategy 社と Siebel Systems 社を経て Tableau に入社しました。Siebel 社では、小売業者向けとして成功したアプリケーションの開発を行うチームを率いた経験もあります。Marc は、大規模プロジェクトで顧客を支援した経験をもとに重要な知見を提供するという、Tableau の製品開発において重要な役割を担っています。また、Microsoft Certified Systems Engineer for SQL Server の資格も取得しています。バージニア工科大学で機械工学の学位を取得後、ワシントン大学で MBA を取得しました。