Healthcare organizations are experiencing accelerated growth in the frequency and complexity of consumer digital interactions and looking to data and analytics solutions to ensure an optimal experience for consumers and internal users. Recent research shows nearly 90% of consumers would find it useful if providers posted pricing information on their websites while 65% are seeking real time benefits data alongside their online provider bills and almost 88% of tele-health users indicate a desire to continue virtualized non-urgent encounters post-pandemic. Additionally, recent federal regulations are adding to the mounting pressures.
Healthcare leaders, many times faced with the realities of limited time and resources, can gain tremendous value by arming their teams and consumers with actionable insights through robust and timely analytics. Join Tableau’s Healthcare Director, Jeremy Racine and Prominence Advisors Austin Montgomery, VP of Services, for part 2 of our “digital front door series” as we outline how healthcare organizations are supporting digital interaction efforts for those “at the front door” by leveraging real-time data and employing advanced analytics/AI to:
- Improve outcomes and experience by better triaging patients from any “digital entry way” into your system
- Gain operational efficiencies in real-time scheduling and registration
- Assess utilization and performance of online or app-based educational initiatives to ensure ideal alignment and identify areas of opportunity for new/updated educational policy/programs.
While these are just a sampling of some of the benefits and capabilities we will demonstrate during this session we will also demonstrate how our health intelligence platform can support these and nearly any digital interaction initiative in your organization.
You do not need to watch Part 1 to gain value from this session. We hope you will be able to join us!
Learn more: View the Presentation Slides
About the speakers
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