Getting insights in minutes instead of hours
When a settlement instruction enters the system, employees can follow it through to settlement, visually tracking and analysing every feature - from transaction type and fees, to the originating market. On occasion, when manual intervention is needed, Tableau provides fast, informed insight into the issue so employees can take action to resolve it proactively.
“Efficient monitoring through Tableau allows reliable protection of our liquidity position, which is most important when markets are under stress,” says Roos Janssen, Head of Client Operations. “In the blink of an eye we spot bottlenecks in the settlement process and can focus on proactively monitoring unmatched, unsettled transactions in our clients’ accounts, to support our clients when they need it the most.”
According to Rowan Preesman, Product Owner Data Analytics, this agility has significantly improved the timely settlement rate. “In the past, we spent hours analysing data downloads to locate large problematic settlements, which was very time consuming and not always accurate. Using Tableau, real-time dashboards allow us to instantly identify unmatched and failed settlements. This pace plays a vital role in reducing counterparty risk and improving the client experience.”