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Take action with self-service claims data

The Nationwide claims department is using Tableau to assist not only leaders but associates to bridge the gap between consuming data and acting on what the data is telling them. Nationwide is using Tableau to provide a platform to gain insights and act directly within their dashboards by using Extensions APIs .

Learn how Nationwide is using Tableau to help put lives back together after a claim and increase associate efficiency by using dashboard actions that interact with the claims handling systems. Nationwide will discuss their design and implementation strategy including a step-by-step integration of Tableau dashboards with Guidewire’s ClaimCenter.

About the speakers

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Amish Amin

Director of Claims Data and Analytics Team, Nationwide

Amish Amin is the director of the claims data and analytics team. Where he helps the claim’s department deliver impactful analytics to enhance our member experience. Prior to joining the claims department, he has held various roles in the office of internal audit and Finance. He has a bachelors degree in accounting from the Ohio State University and is a licensed CPA in the state of Ohio.

Devin Christensen

Data Analytics Specialist, Nationwide

Devin Christensen is a data analytics specialist at Nationwide Insurance with a passion for data visualization and a focus on user experience. Devin joined Nationwide in 2006 and has been devoted to the data profession since 2011. During Devin’s tenure in his various data analytics roles, he has gained experience with SAS, Hadoop, and Tableau and in 2017 received the Tableau Desktop Qualified Associate certification.

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MP4

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