What has the impact of Tableau been since activation?
Today, 18 months since the system went live, it is used across the organization horizontally and vertically, across every business unit and level of management. First, it’s become a tool to reflect business activity and project management. It is used to make data-based managerial decisions both at a project level, and in day-to-day business activities. In addition, Tableau is used by analysts to identify anomalies and opportunities for business improvement.
Egged operates a vehicle maintenance system which includes hundreds of employees and a large array of garages across a wide geographic area. We consider the maintenance system a major growth engine, so we needed a research tool to continuously identify profitability opportunities.
To fulfill this need, we created an integrated interrogation model in Tableau that allows for profitability analysis at all levels of the various garages, down to the employee level, work cell and even on an hourly level. Using an advanced model like this and with clear goal setting, Enables management decisions based on very accurate information to allow for operational efficiency.