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Decoding the DnA of the Utilities Industry: Data Focused Decision Making

The utilities industry is navigating through rapid change. The need for advanced technology was catapulted by environmental goals, government mandates and the pandemic in recent years. We recognize that now more than ever, companies rely on DnA (data analytics) to provide critical insights to deliver sustainable returns.

Watch this exciting live event, where IBM will share their Industry perspective. We will also hear from PG&E's leadership on how they are harnessing the power of analytics to drive business value.

We look forward to seeing you there!


12:00 pm - Welcome, Ben Karter

12:05pm - Opening Message - Salesforce/Tableau - Dean Tobe

12:10 pm - Industry Trends & Analytics POV - IBM - Joey Ramion, Caroline Roche

12:20 pm - Customer Speaker - PG&E Analytics Journey - Scott Li 

12:30 pm - Fireside Chat - Hosted by Ben Karter - PG&E (Thomas Fiore), IBM (Joey Ramion/Caroline Roche), Salesforce/Tableau (Dean Tobe, Shirley Reagor)

12:55 pm - Closing Remarks - Ben Karter

1:00 pm - End


Scott Li

Sr. Manager for Data, Architecture, Tools & Automation [DATA] team in the Reporting & Analytics organization at PG&E - With over 17 years of experience in information architecture and analytics, Scott provides technical and visual solutions so that executive leaderships make data driven decisions. He is a data evangelist, active Tableau community member and a past Tableau Conference Presenter!

Thomas Fiore

Director of Reporting and Analytics in Operations at PG&E - With over 12 years of experience in analytics, Thomas oversees all of Operational reporting and his team is responsible for end to end reporting including data requirements, architecture, transformation, visualization, and analysis. Under his leadership, the team also reports results to external stakeholders including government agencies and builds models for various project / programs where the risk models has reduced project overruns by 60%.

Joey Ramion

Associate Partner at IBM - Leading the US Salesforce Utilities Industry practice. Joey has more than 20 years of consulting experience delivering client focused results within large enterprises and corporations in the US, Canada, the UK and Europe across multiple industries including electric and water utilities, Insurance, Technology, CPG and Hospitality. A proven innovator in leveraging technology and process improvements to deliver cost savings and increased revenue.

Caroline Roche

Partner at IBM - currently leads the Customer Transformation business for the Communications Market and has tripled the size of the business in 3 years, including driving 50% growth in 2020 and over 100% growth in 2021 to over $100M in size. She leads a team of over 80 consultants. Her focus is on driving human-centered business transformation bringing human centered user experience design and technology implementation together, particularly focusing on Salesforce and Adobe technology implementation. She has deep expertise in driving utilities customer transformation initiatives, working with a number of the largest Investor Owned Utilities to drive omni-channel customer transformation from strategy to implementation.

Dean Tobe

AVP of Enterprise Sales, Analytics & AI at Tableau - Dean leads the US Tableau vertical team that supports Manufacturing, Auto, and Energy (MAE) customers. With over 20 years experience in SaaS, Dean is in his 13th year at Salesforce. A trusted advisor, specializing in building business transformational programs, and delivering true customer success.

Ben Karter

RVP of Enterprise Sales at Tableau - Ben leads the teams supporting the Utility sector in the US. With more than 15 years experience in the BI industry, he has seen the transformative impact the application and adoption of data and analytics can have for organizations and seeks to help his customers achieve success in their journey.

Shirley Reagor

Director of Solutions Engineering at Tableau - Shirley manages the Enterprise Manufacturing, Utilities, and Energy industry solutions engineering team. With 25 years of experience, she has designed, managed, deployed, and supported applications, data/data warehouses, IoT, and analytics across multiple industries.

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