UniCredit is a commercial pan-European bank serving more than 15 million corporate and individual customers, with a unique service offering in Italy, Germany, Central and Eastern Europe. It aims to empower communities to progress, delivering the best-in-class for all stakeholders and unlocking the potential of clients and people across Europe. With around 80k global employees, Italy is by far the largest employee region, employing around 35k people.
It’s no surprise, then, that when the bank kicked off an initiative to empower decision-makers with analytics to understand workforce evolution, it started from its largest region. UniCredit has leveraged the power of Salesforce and Tableau across multiple business units within Network in Italy. We spoke to UniCredit’s Emanuele Tomaselli, Group Head of Organisational Analytics and Metrics, Claudia Aquilanti, CIO Group HR and Giacomo Lucchese, Head of People, Culture Practices and Technologies to find out how Tableau supports its strategic workforce planning framework and what richer insight means for the business.