Tableau: What has been the most exciting part for you throughout this experience? Lynn: But what's been really wonderful for me, this has been my best job I've ever had. This is what I do. And to be able to bring that to our users within the system, to be able to provide those training classes and teach them and see those "ah-hah" moments for them during training—just collaborating with them and partnering with them. Tableau: How has Tableau streamlined your data analysis? Lynn: So many hours in my past that I've spent taking a CSV file or a text file or multiple tabs in an Excel document or Access and just trying to get the data in a format to use, with Tableau is just such a time saver. The best parts about using Tableau is being able to see what's happening so quickly, just drag-and-drop capabilities, different graphs that you could use, different vizzes, just being able to put the story out there in front of someone that they can see it. If you put it in front of them and they don't understand or don't see it, then it's not the right viz. There's another viz that's going to give you that answer. Tableau: What has been the biggest “ah-hah” moment for you so far? Lynn: I would say the biggest "ah-hah" moment I've had since using Tableau, since 2009, was that ability to bring what would have been probably five or six different reports that I would have ran separately to try to drill in and find an answer if I got that far. Pulling all of the information at one time and just being able to selectively drill into, change dimensions, find that answer and sometimes even though you can't prove it previously, that maybe that answer was A. You couldn't answer it, you couldn't prove it just by pulling that data. That, all of a sudden, by having Tableau, you're able to say, “oh, my gosh, here it is.” This really is exactly what we were saying, “the proof is right here, you can see it, look.” That's been awesome. That's probably the biggest "ah-hah" moment. And that was from the beginning.