ILIAS first approached Tableau in 2019, during a challenging moment in the company’s history.
“The original data platform that ILIAS built its solution on went in another strategic direction and we were unable to continue with them,” explains Niek Freriks, Product Owner at ILIAS. “In short, we had just months to complete a full migration to an entirely new data platform, or risk major interruption to our services.”
With no time to waste, ILIAS consulted the 2019 Gartner Magic Quadrant for Business Intelligence and Analytics Platforms and began contacting all organisations in the ‘leaders’ quadrant.
“We spoke with a wide range of vendors,” continues Niek. “However, the one that truly stood out was Tableau. Not only was the analytics platform incredibly visual and easy to use, but everyone we spoke to from Tableau was enthusiastic, knowledgeable, and importantly, sympathetic to our situation. After our experiences, we felt very strongly that we wanted to have a great relationship with our new provider and to be treated well. With Tableau, it just felt right from very beginning.”
Tableau’s partners were also extremely helpful to ILIAS throughout the migration period, assisting with training and education sessions to get the team quickly up to speed, something that became particularly difficult once the COVID-19 pandemic took hold in early 2020.
“Tableau and its partners really rallied round us, making sure we had all the tools and knowledge we needed to successfully complete the migration, despite such a tight timeline,” says Niek. “Prior to the pandemic, Tableau reseller Biztory delivered an intensive training session at our offices. Then, when face-to-face sessions became impossible, everyone worked really hard, up to 60 hours a week, to finish the migration remotely. It was intense, but it was also incredibly rewarding when we achieved it.