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The (Data-Driven) Great Retention

While debates over the “great resignation” will continue, what is certain is that the pandemic has forced companies to re-evaluate their corporate culture and has put employees firmly in the spotlight. People have always resigned for personal or professional reasons. However, pandemic pressures have led people to question the status quo with many having spent the previous two years feeling overworked and overwhelmed. There is also, increasingly, a blurring of the divide between an employee's personal and professional lives. Employees are re-calibrating their lives as a long-term result of the pandemic, so what skills and tools should businesses employ to ensure employees are working efficiently and effectively while also being considerate of their needs? Data-driven transformation has had a tremendous impact on how businesses operate, but how can data be used to have a remarkable impact on how employees interact with businesses?

Join Charles Ross - Principal, Policy and Insights, The Economist Group and business leaders from across the region discuss how data and technology can be used to retain and attract talent in an increasingly candidate driven job market.


À propos des intervenants

Charles Ross

Charles Ross

Principal, Policy and Insights
Economist Impact

Charles is currently Principal of technology and society at Economist Impact where he leads the Asia-Pacific technology and society practice and oversees the growth of the business in Australia. His team of editors, consultants, economists, and analysts work with multinationals, governments, SMEs and high-growth technology firms to create independent research and insights programmes which have a meaningful impact on society’s most pressing issues.

A research, insights and strategy expert with a deep practical knowledge of business drawn from almost 20 years of working either within companies to set strategy and deliver on business outcomes, or as an external consultant and researcher. Practical experience is underpinned by formal training, including an MBA undertaken at the University of Oxford and professional courses at the London School of Economics.


Robert Wickham

Vice President of Strategy & Growth, Tableau Asia Pacific & Japan

Prior to joining Tableau, he held various positions at Salesforce, including Chief of Staff, Asia Pacific and led Salesforce’s Specialized teams for Platform & Emerging Technologies across Asia Pacific – this includes Lightning Platform, Heroku, Einstein Analytics, Quip & CPQ. Robert also directed Salesforce’s regional program for start-ups. He is a highly sought-after public speaker and media contributor and has appeared on Sky News, Bloomberg Radio Hong Kong, Boss Magazine, and The Australian Institute for Company Directors. Robert was also a member of the Victorian Government Innovation Expert Panel.

Robert holds a Bachelor and Master’s Degree in Aeronautical Engineering from The Massachusetts Institute of Technology (MIT) and a MBA from the Harvard Business School. He was a member of the MIT Board of Trustees from 1996-2001 and the MIT Alumni Board from 2002-2004, and a recipient of the MIT Bronze Beaver for distinguished alumni service.


Simon Herbert

Chief data officer
NSW Department of Customer Service

Simon Herbert leads the data and insights branch, which incorporates the NSW Data Analytics Centre and the NSW Behavioural Insights Unit. Mr Herbert and his team have built many data services, including an advanced analytics service in the cloud and the Data.NSW open data portal. He and the NSW DAC were responsible for leading the data response to the covid-19 pandemic within NSW. He currently is focused on NSW data reform and has recently published the NSW Government Data Strategy. Mr Herbert has over 25 years’ experience in data, technology and transformation in many different countries including the UK, US, Singapore and Hong Kong. He has worked for companies such as Macquarie, Westpac, HSBC, IBM and Motorola. Mr Herbert was recognised as one of the top 20 CIOs in Australia as part of the 2019 and 2020 CIO50 awards.


Chloe Li Shiying

Senior Asia-Pacific data science lead and IT business partner
Johnson Controls

Chloe Li is an experienced data science professional with a passion for creating business impact through data and advanced analytics. She currently leads the Asia-Pacific data science practice at Johnson Controls, where her team creates flexible and innovative solutions to support operations and strategy. Ms Li is also passionate about growing talent and driving diversity, including encouraging more representation of women in the workplace. In 2021 she made the Singapore 100 Women in Tech list, which is an initiative that recognises and celebrates women based in Singapore who inspire their communities and make significant contributions to the tech industry.


Sam Tan

Co-owner and chief innovation officer
HKBN Group

Sam Tan is a co-owner and the chief innovation officer of HKBN Group, an integrated telecom and technology solutions provider. He has over 30 years of experience in IT, automation and consulting for global multinational corporations, with 23 years in senior leadership roles. He also spent five years as a full-time soldier in the Singapore Armed Forces.

Before joining HKBN, he was the Asia-Pacific CIO for AECOM, supporting 16,000 users. He achieved cost and efficiency improvements through data-centre consolidation and network redesign, as well as greatly improving user experience and satisfaction. Mr Tan previously held leadership roles in global businesses, including vice-president of Asia MIS and global application development at Liz Claiborne, head of IT at UPS Supply Chain Solutions and solution director at Hewlett-Packard. At Liz Claiborne, he not only led the IT team supporting day-to-day needs, but also built and managed the global application development team in Shenzhen. He also spent 14 years with FedEx, serving functions including IT, industrial engineering, operations and customer automation.

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