Partner Executive Kick Off Event Help FAQ

Technical Troubleshooting

Try various browsers. People often find better success using Google Chrome.

Log out, then clear your web browser cache. Navigate back to https://tableau.social27.com/peko/auth and re-login. (Do not just refresh your browser).

Make sure you are not blocking cookies in your browser settings during this event – it can affect your ability to access certain features like changing your profile picture.

Be sure you have closed out of other tabs in your browser for best performance.

Try various browsers. People often find better success using Google Chrome.

Log out, then clear your web browser cache. Navigate back to https://tableau.social27.com/peko/auth and re-login. (Do not just refresh your browser).

Make sure you are not blocking cookies in your browser settings during this event – it can affect your ability to access certain features like changing your profile picture.

Be sure you have closed out of other tabs in your browser for best performance.

Try various browsers, attendees often find better success using Google Chrome.

Clear your cache, open a new Private/Incognito browser. Then head to https://tableau.social27.com/peko/auth and re-attempt login.

Please disconnect from all VPNs.

If you are still experiencing issues, please try the ‘Forgot Password?’ feature to reset your password.

Try various browsers, attendees often find better success using Google Chrome.

Clear your web browser cache, re-login to the event platform by navigating directly to. (Do not just refresh your browser).

Make sure you are not blocking cookies in your browser settings during this event.
Please disconnect from all VPNs.

Be sure you have closed out of other tabs in your browser for best performance.

- Close out of all other tabs in your browser for best performance
- Use a different browser. Other attendees have found the most success using Google Chrome
- Clear your web browser cache and re-login to the event platform by navigating directly to https://tableau.social27.com/peko/auth, do not just refresh browser
- Unblock cookies in your browser settings
- Ensure all other video conferencing apps are closed (ex: Zoom, Google Chat, Go To Meeting, etc)
- Adjust your device audio and video settings (ex: switch microphones, adjust audio volume, etc)

For additional help, contact us at PEKOquestions@tableau.com.

Please visit the following page for real-time updates on session access information: https://www.tableau.com/community/events/peko-event-status

For further questions, please contact us at PEKOquestions@tableau.com

Keynotes & Breakout Sessions

Log in and use the left hand navigation menu to select the 'Sessions' page. Keynotes will be listed at the top with their noted closed captioning (if applicable). Please select "Watch Session" to view.

Log in and use the left-hand navigation menu to select the 'Sessions' page. Breakouts will be listed after keynotes and are hosted in Google Meet.

Use the Search & Filter feature on the left-hand side to help define if you are looking for a keynote or breakout.

If you're having trouble accessing the breakout session join links, you can find a complete list on Partner Highspot:

If you were unable to receive an answer to a question you submitted, please send the question to PEKOquestions@tableau.com and reference the session name.

There are two ways to provide feedback:
1) After each session concludes, there will be pop-up box for you to rate the session. Please note there is only one opportunity to take the survey once the session concludes.
2) We also have an event feedback survey. This will be emailed after the event, or you can find a link to it at the bottom of the Home page.

Keynote session recordings will be made available to all partners after the live event for on-demand viewing on Partner Highspot.

All Chat is moderated by Tableau to ensure that it stays aligned with our Code of Conduct. We will delete anything that violates it. If you see anything that you think is inappropriate, please email PEKOQuestions@tableau.com immediately with the details and location of the inappropriate content.

Please contact us at PEKOquestions@tableau.com

For further questions, please contact us at PEKOquestions@tableau.com

Networking

You will have an opportunity to engage with other attendees during the keynote session through a live chat feature. There are also reactions you can select during the program. In addition, during the Breakout Sessions, you may ask questions and interact with other attendees via the live chat feature as well.

Upon registering for PEKO, all registrants have agreed to the storing and processing of personal data by Tableau and by Salesforce, as described in the Tableau Privacy Statement and the Salesforce Privacy Statement, respectively.

If you see anything that you think is inappropriate, email PEKOquestions@tableau.com immediately with the details and location of the inappropriate content.

For further questions, please contact us at PEKOquestions@tableau.com