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Measuring Customer Satisfaction

Many businesses have survey data somewhere, waiting for better analysis. Using a survey containing ratings from 1 to 10, this analytical view correlates ratings of overall satisfaction, firm expertise, and likelihood to recommend for several customer segments. Each circle represents a segment defined by the combination of industry, job function, gender, and product. Size corresponds to the number of customers in that segment.

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Season Recap #SportsVizSunday

A viz puck-et! Explore this #VizOfTheDay by Jules Claeys to see how an ice hockey team has progressed compared to last season. This #SportsVizSunday viz showcases detailed team-level and individual players stats.

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