MEDIA ALERT: Tableau Software Ranked as Leader, Rates Highest in Customer Satisfaction in G2 Crowd’s Business Intelligence Grid Report


Reviewers give Tableau customer satisfaction score of 99; report cites that 87 percent of customers would recommend Tableau to their peers

Publish Date: October 8, 2014 - 11:30am

Tableau Software (NYSE: DATA), a global leader in rapid-fire, easy-to-use business analytics software, today announced that it has been ranked as a leader in G2 Crowd’s 2014 Business Intelligence Grid Report. The placement reflects high ratings of Tableau Desktop from its customers, Tableau’s growing scale and market share, and global support and service resources for its products. Tableau received a customer satisfaction score of 99, the highest of all vendors included in G2 Crowd’s report.

Founded in 2013, G2 Crowd provides crowdsourced, user-driven reviews of enterprise software products. Its Business Intelligence Grid report rates products and vendors based on ratings and reviews gathered from its user community of real business and IT users, as well as data aggregated from online sources and social networks. It uses a unique algorithm to calculate the product strength and vendor market presence scores utilized in this report.

“Tableau placed as a leader based on its high customer satisfaction score as well as its large market presence,” said Tim Handorf, President at G2 Crowd. “In particular, customers cited Tableau Desktop’s easy-to-learn interface, professional visualizations, and its ability to connect to almost any type of data as the product’s biggest positives. Furthermore, 87 percent of reviewers said they would recommend the product to their peers.”

“Tableau is bringing the power to see and understand data to everyone. This report reflects the positive experience that our customers have come to expect from Tableau,” said Elissa Fink, Chief Marketing Officer at Tableau Software. “Our placement as a leader in the business intelligence industry is indicative of the success that our customers are having with Tableau, and we are excited to see the high customer satisfaction ratings included in this report.”

In addition, reviewers rated their satisfaction with specific product features. Tableau Desktop received the highest ratings for its dashboards, graphs and charts, and data visualization capabilities.

Read more about the G2 Crowd Business Intelligence Grid report can be viewed at: www.g2crowd.com/categories/business-intelligence.

About Tableau
Tableau Software (NYSE: DATA) helps people see and understand data. Tableau helps anyone quickly analyze, visualize and share information. More than 21,000 customer accounts get rapid results with Tableau in the office and on-the-go. And tens of thousands of people use Tableau Public to share data in their blogs and websites. See how Tableau can help you by downloading the free trial at www.tableau.com/trial.

About G2 Crowd, Inc.
G2 Crowd is business software reviews and ratings to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by $4 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research. For more information, go to G2Crowd.com.

Tableau and Tableau Software are trademarks of Tableau Software, Inc. All other company and product names may be trademarks of the respective companies with which they are associated.