Product Updates Enabled in Tableau 9.1

By Aruna Balasubra... July 20, 2015

Software is always a work in progress; customer feedback, internal testing, and external schedules can create opportunities to make Tableau even better. That's why maintenance releases are important. They help us make sure you have the best possible product available on an ongoing basis. At Tableau, we deliver a maintenance release roughly once a month, and a typical release might add support for new database drivers, fix known product issues, and address security vulnerabilities.

In Tableau 9.1, we're adding a new Product Updates feature to Tableau Desktop that will make it fast, easy, and convenient for you to update to the most recent maintenance release available.

How Does It Work?

When you install Tableau Desktop 9.1, Product Updates is ON by default. That means when you launch Tableau Desktop 9.1, Product Updates will notify you when a new maintenance version is available. You'll have options to: Download and install at exit, skip the update, or be reminded the next day.

If you choose to download and install at exit, Tableau will download the update in the background as you continue to use Tableau, uninterrupted. The total download time may vary depending on your network speed. Then, when you exit Tableau, the installer will start to update the software. No further action is needed unless the user is not the machine's administrator. With Tableau Desktop 9.1, administrator privileges are required to update the software.

If you choose the reminder option, Tableau will not prompt you again until you launch Tableau Desktop the next day. If you choose to skip this update, Tableau will not prompt you until the next maintenance release is available.

By design, Product Updates is only available to help you take advantage of each new maintenance release. In the 9.1 release, we will not auto-update major or minor versions of the product, because we want to make sure there are no compatibility issues for customers who also use an older version of Tableau Server. We want Product Updates to be a convenient and a risk-free feature that you can take advantage of.

For more details on Product Updates, including how to disable the feature, please review the 9.1 product documentation.

Give Us Feedback

Product Updates is enabled in the beta version of Tableau 9.1. All the details you need for beta-testing are available on the beta site. (If you want to try the beta, contact your Tableau sales rep. The beta program is available for existing Tableau customers. Customers with an active maintenance license can upgrade for free when Tableau 9.1 is released.)

You can always send us general feedback through customer support channels, by posting on the beta forums, or by emailing us at

Note: The Product Updates feature was previously called Auto Update.


Submitted by Srini R. on

By turning it ON by default, we are alienating enterprise IT. Can we get the settings to turn it OFF? This is additional work for Enterprise IT at install time :(

Submitted by Jason Thorpe (not verified) on

Fantastic addition! Now we'll be ale to ensure that everyone in our deployment is aware of the latest updates!

Submitted by Michael Perillo (not verified) on

I agree with Srini R. In an Enterprise environment we would prefer this option not to be turned on by default. It would be great to have the option to turn on the option during the installation/set-up process.

I would rather see Tableau Server somehow have a link to all desktop connections and be able to push updates to desktop machines. How amazing would that be. Complete control by your administrator with insight to see what versions of desktop are connecting to the platform. Probably a separate topic and idea, but worth the post.

Submitted by Patrick V. on

Hello Srini - please check out the link to the documentation. This topic is covered with methods for Enterprise IT to manage the updates and turn off the feature.

Submitted by Aruna B. on

Thanks for your feedback. We really appreciate it. There are a few different ways to turn off the feature. There is a command line option when you run the installer. There is a UI option built into the installer. In addition, there is a registry key that can be set through a script or group policy. We are also documenting how an IT department can use the product update feature to point to a particular build of their choice. All this is covered in the documentation on our beta site. If you are already participating in the beta please give us feedback and review our documentation. If you are not in the beta program and and would like to be, fill out this request form:

Submitted by cris cook (not verified) on

Please allow me into the Beta program as Tableau online uses 9.1 therefore if i modify a dashboard online then download it Tableau 9 will not open the file.

Submitted by anshul4mba (not verified) on

Hi Team,

Thanks for the latest release for Tableau server. We want to implement it in our Enterprise(we already have Tableau Server 8) but want to know whether someone has ,run into any problems with v9? Is the version stable? We share our Tableau server with external clients and thus we need to be very careful before deciding to move to 9. Any clues/links to review articles etc. will be very helpful for us.
<<<<<< This comment was blocked and unpublished because Project Honeypot indicates it came from a suspicious IP address.

Submitted by Bob E. on

The update functionality for tableau desktop is awful.

1. If you click reminder me tomorrow - It never actually reminds you "tomorrow", 3-4 days in and still no reminder.

2. If you click update in the bottom right when the software opens it brings you to a webpage change-log...this is not an update FYI.

3. The fact the is not manual update now button is ridiculous.

4. From what I've read you have to de-activate and -reactivate the product key if the auto update does not work? Seriously?

Submitted by Kyle (not verified) on

It would be handy if you also included a "Check for updates now" link/button/option.
I skipped a version and later realized I could use one of the updates included - now what? Wait for the next release so I'll be prompted? Search for a way to manually update (not obvious via searching the internet or

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