Policies

Conference Cancellation Policies

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Conference cancellation requests should be emailed to the conference operations team with the attendees name and conference confirmation number, and made by the dates listed below for each individual conference event.

In the event of cancellation of the Conference or Summit event by Tableau, Tableau will refund the full paid registration fee within 90 days of canceling the conference. Tableau is not responsible for airfare, hotel, or other associated costs.


Tableau Conference 2018
  • Cancellations made over 90 days from the event (July 24, 2018) will be refunded the paid registration fee minus $100.
  • Cancellations made between 45 days and 90 days from the event (July 25, 2018 – September 7, 2018) will be refunded the paid registration fee minus $500.
  • Cancellations made less than 45 days from the event are not eligible for any refunds.

Tableau Conference On Tour 2017, Tokyo
  • Cancellations made by January 18, 2017 - will be refunded the paid conference registration fee less a 9,000 JPY administrative fee.
  • Cancellations received between January 19, 2017 and March 3, 2017, will be charged a 45,000 JPY administrative fee.
  • Any cancellations received March 4, 2017 and after, are not eligible for any refunds.

Tableau Conference On Tour 2017, London
  • Cancellations made by March 7, 2017 - will be refunded the paid conference registration fee less a £99 GBP administrative fee.
  • Cancellations received between March 8, 2017 and May 4, 2017, will be charged a £497 GBP administrative fee.
  • Any cancellations received May 5, 2017 and after, are not eligible for any refunds.

Tableau Conference On Tour 2017, Berlin
  • Cancellations made by June 15, 2017 - will be refunded the paid conference registration fee less a €109.50 administrative fee.
  • Cancellations received between June 16, 2017 and August 13, 2017, will be charged a €547.50 administrative fee.
  • Any cancellations received August 14, 2017 and after, are not eligible for any refunds.

Ticket Transfers

Tickets may be transferred among attendees at the same organization. Contact the conference operations team who can assist in transferring tickets.


Sold Out Conference

The Tableau Conference may sell out at any time. Customers are responsible for purchasing their conference tickets via credit card, purchase order or wire transfer in a timely manner.


Payment Terms

Tableau accepts all major credit cards at time of registration. For all tickets purchased via purchase orders and wire transfers, payment is due thirty (30) days from the date of registration. All purchase orders are due within forty-eight (48) hours of registration. If your payment is past due, Tableau reserves the right to cancel your purchase at any time upon notice to you. All payment for conference tickets must be received by the start date of the event.


Terms & Conditions

  1. Rules, Regulations & Attendee Conduct. Attendee agrees to abide by all fire, safety, and health regulations of the local, city, state, conference hotels, and convention centers where the conference is held. Attendee must comply with all applicable federal, state, local laws and ordinances, as well as Tableau policies and procedures as set forth below or as may be provided or explained to Attendee. Attendees in violation of such rules and/or who behave in an unsafe or careless manner while attending the conference may be asked to leave and be barred from returning without refund of the Attendee’s registration fee. Further, Attendee agrees to defend, indemnify, and hold harmless Tableau, the Conference hotel and/or event space where the conference is being held, and their respective employees, officers, directors, and agents against all third-party claims, losses, or damages to persons or property, governmental charges or fines, and costs (including reasonable attorney's fees) arising out of or connected to Attendee’s breach of this Section 1.
  2. Modification of the Conference Program. Tableau reserves the right to modify the program, which is published as an indication only. Sessions may become full to capacity, and Tableau shall have no liability to Attendees who are unable to attend a full session.
  3. No Liability. Tableau will not accept liability for damages of any nature sustained by Attendees or accompanying persons, or loss of, or damage to their personal property as a result of the Conference or related events.
  4. Release. From time to time, Tableau uses recorded video and photographs of conference events and attendees in its promotional materials. Unless permission to record and use such images is revoked in writing to Tableau, by virtue of their attendance, all conference visitors agree to the use of their likeness in such materials.
  5. Photography or Recording; Usage of Conference Information by Attendees. Photography, audio recordings, and video recordings by Attendees are not permitted without the prior written consent of Tableau. All information learned or observed by Attendee in relation to the Conference, including but not limited to keynote speeches, session presentations, and names or company names of other Attendees (“Conference Information”), is for Attendees’ personal use or internal business purposes only. Attendees may not publish, distribute, sell, or otherwise make available any Conference Information without receiving prior written consent from Tableau.
  6. Governing Law; Venue. These terms and conditions are governed by the laws of the State of Washington without reference to any conflict of laws principles that would require the application of the laws of any other jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these terms and conditions. Attendee irrevocably consents to the personal jurisdiction of the state and federal courts located in King County, Washington for any suit or action arising from or related to this Agreement, and waives any right Contractor may have to object to the venue of such courts.
  7. Severability. If any provision herein is, for any reason, held to be invalid or unenforceable, the other provisions will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.
  8. Cancellation.
    1. Cancellation by Attendee. Attendees who cancel by a certain date may be refunded some or all of their registration fee, according to the schedule available on the Conference website and above.
    2. Cancellation by Tableau. In the event of cancellation of the Conference by Tableau, Tableau will refund the full registration fee within 90 days of canceling the Conference. Tableau is not responsible for airfare, hotel, or other associated costs.
  9. Privacy. All data provided in connection with the Conference may be used (saved, stored, processed, transmitted and deleted) in accordance with the Tableau Privacy Policy.

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