Support

Known Issues

Use this list to see if an issue affecting you is already known and decide when to upgrade. Fixed issues are removed after 45 days. All fixed issues can be found in Release Notes.

Find the current status of Tableau Online on the Tableau Trust site, this includes info on site downtime and planned maintenance.

Issue ID Product Description Status
871212 Tableau Desktop, Tableau Server, Tableau Online

sys_choice and related tables were missing from the ServiceNow ITSM Connector.

Open
870908 Tableau Desktop, Tableau Server, Tableau Online

The sc_item_option_mtom table was not available from the ServiceNow ITSM connector.

Open
795031, 712830 Tableau Server, Tableau Online

When publishing a workbook connecting to multiple Google Sheets, the Google Sheets’ authentication screen repeats itself multiple times before the workbook publishes and appearing as if each Google Sheet needs to authenticate individually.

Open
862078 Tableau Server, Tableau Online

When you tried to edit an Snowflake data source that uses OAuth from Tableau Desktop or the Ask Data page, sign in failed and an "Incorrect username or password" error occurred.

Open
864863 Tableau Online

While executing a query in Impala the error "The table .... does not exist" may occur when refreshing view or setting filters.

Open
853138, 783217 Tableau Online

Published workbooks or data sources connected to MySQL 8 sometimes encountered issues, including extract refresh failure, failure to render the view, data rendering incorrectly and string fields appearing blank.

Open
832825 Tableau Online

Extract refreshes sometimes failed with an "An unknown error related to remote content was detected" error.

Open
830502, 838570 Tableau Online

When publishing or accessing a Tableau Online view that used the TableauServerUser variable, a "Cannot evaluate user filter" or "Unable to connect to the server" error occurred.

Open
884015, 885630 Tableau Online

Worksheets containing boolean and fixed calculations from a Snowflake data source failed to render when published to Tableau Online.

Open
894627 Tableau Online

Worksheets containing a Boolean filter from a Snowflake data source change after publishing and show incorrect data.

Open
875450 Tableau Server, Tableau Online

Subscription emails displayed the incorrect image in some email applications.

Fixed in 2019.1.2
857217 Tableau Server, Tableau Online

The View toolbar remained visible after removing the cursor from the view.

Fixed in 2018.3.4, 2019.2