Known Issues

Use this list to see if an issue affecting you is already known and decide when to upgrade. Fixed issues are removed after 45 days. All fixed issues can be found in Release Notes.

Find the current status of Tableau Online on the Tableau Trust site, this includes info on site downtime and planned maintenance.

Issue ID Product Description Status
800932 Tableau Desktop, Tableau Server, Tableau Online

When running certain kinds of queries against data stored in Google BigQuery, you can connect to tables and run queries that return small amounts of data, but if you try to return a larger amount of data or create an extract you will encounter this message, "An error occurred while communicating with the Google BigQuery data source (table name)".

795031 Tableau Server, Tableau Online

When publishing a workbook connecting to multiple Google Sheets, the Google Sheets’ authentication screen repeats itself multiple times before the workbook publishes and appearing as if each Google Sheet needs to authenticate individually.

767827 Tableau Online

Upon opening views on Tableau Online, users might intermittently encounter an Unknown Server Error stating “TableauException: Cannot find a total needed to compute a percentage. The database may have changed or a calculation cannot be completed. Try refreshing your connection or editing the calculation.”

815009 Tableau Online

An "Uncaught Invariant Violation: Minified React error #40" error occurred intermittently while loading certain workbooks in Tableau Online.

836512 Tableau Online

Maps using custom polygons are blank, distorted, or rendered as a single color box.

819596 Tableau Online

After 10az migration on 7/21/18, embedded credentials for a standard Azure-hosted SQL database fail to connect instead displaying generic error message, unless the user is a full admin on the data base.

821521 Tableau Online

Rare intermittent 503 service unavailable message displayes, when attempting to access a workbook.

837912 Tableau Online

When applying an action filter to a dashboard in a published workbook, the error "TableauException: table arrays must be of the same size" is returned.

836084, 832825 Tableau Online

When attempting to refresh published data sources, an intermittent error “An unknown error related to remote content was detected (502)" occurs.

821264 Tableau Desktop, Tableau Online

Selecting Total Using > Server with an ASO cube resulted in a “value 'Server' not in enumeration” error.

Fixed in 2018.2.3, 2018.1.6, 2018.3
820533 Tableau Desktop, Tableau Server, Tableau Online

When you used a filter on a data source with a non-January fiscal year start, sometimes an "Unable to complete action Internal Error - An unexpected error occurred and the operation could not be completed" error occurred.

Fixed in 2018.2.3, 2018.2.3, 2018.3, 2018.3
669546 Tableau Desktop, Tableau Server, Tableau Online

When using the NOW() function with a live connection to Snowflake, Tableau followed the data source location time instead of the time configured on the data source server.

Fixed in 2018.3, 2018.3
818211 Tableau Desktop, Tableau Server, Tableau Online

Maps using custom polygons were blank, distorted, or rendered as a single color box.

Fixed in 2018.3, 2018.3
836618 Tableau Desktop, Tableau Server, Tableau Online

Some Japanese prefectures (三重 Mie, 京都 Kyoto, 和歌山 Wakayama, 埼玉 Saitama, 大分 Oita, 奈良 Nara, 富山 Toyama, 山口 Yamaguchi, 山梨 Yamanashi, 岐阜 Gifu, 岩手 Iwate, 新潟 Niigata, 熊本 Kumamoto, 神奈川 Kanagawa, 福井 Fukui, 秋田 Akita, 茨城 Ibaraki, 青森 Aomori, 香川 Kagawa, 高知 Kochi, 佐賀 Saga) were not recognized as geographic roles without the the suffix appended ( like "県” or "府”)

Fixed in 2018.3, 2018.3
807853 Tableau Server, Tableau Online

When viewing the Site Status "Background Tasks for Extracts" administrative view in Tableau Online and Tableau Server, red "Error" marks are not shown for failed refreshes when client language is set to a non-English language.

Fixed in 2018.2.2, 2018.1.6
820659 Tableau Server, Tableau Online

Amazon Athena data sources published with "Prompt User" were inaccessible and a "Missing credentials error: Either UID/PWD or AwsCredentialsProviderClass must be provided." error occurred when you tried to access them.

Fixed in 2018.2.3, 2018.3
769845 Tableau Server, Tableau Online

When you called the REST API method "Query Datasources", the field "createdAt" showed the same value as "updatedAt".

Fixed in 2018.3
791195 Tableau Server, Tableau Online

When using Rest API 3.0 code to access user information, only old Site Role names were returned.

Fixed in 2018.3
784434 Tableau Online

Date filters with "only relevant values" selected did not respond when viewing in Safari on iOS.

Fixed in 2018.3
817846 Tableau Online, Tableau Bridge

When an extract refresh failed, the email alert was sent twice.

Fixed in 2018.