Known Issues

Use this list to see if an issue affecting you is already known and decide when to upgrade. Fixed issues are removed after 45 days. All fixed issues can be found in Release Notes.

Find the current status of Tableau Online on the Tableau Trust site, this includes info on site downtime and planned maintenance.

Issue ID Product Description Status
669546 Tableau Desktop, Tableau Server, Tableau Online

When using the NOW() function with a live connection to Snowflake, Tableau followed the data source location time instead of the time configured on the data source server.

800932 Tableau Desktop, Tableau Prep, Tableau Server, Tableau Online, Tableau Public

When running certain kinds of queries against data stored in Google BigQuery, you can connect to tables and run queries that return small amounts of data, but if you try to return a larger amount of data or create an extract you will encounter this message, "An error occurred while communicating with the Google BigQuery data source (table name)".

806157 Tableau Server, Tableau Online

When running manual or scheduled Snowflake extract refreshes on Tableau Online and Tableau Server 2018.2, the refresh task fails with "Missing Password" error.

795031 Tableau Server, Tableau Online

When publishing a workbook connecting to multiple Google Sheets, the Google Sheets’ authentication screen repeats itself multiple times before the workbook publishes and appearing as if each Google Sheet needs to authenticate individually.

742626 Tableau Online

When selecting Download Data in Chrome with the Grammarly extension installed, an  Uncaught TypeError: Cannot read property 'parse' of undefined error occurred.

674773 Tableau Online

In Tableau Online, when you tried to refresh a published extract which was hosted on AWS, sometimes the refresh failed with a "Lost connection to MySQL server during query" error.

735706 Tableau Online

Sometimes, refreshing an extract using Tableau Bridge consumed a large amount of RAM.

769384 Tableau Online

When attempting to view a workbook connected to published data sources, an ERROR: column ... is not available after aggregation error sometimes occurred.

767371 Tableau Online

For users with the Creator role, an Integrated Authentication option appeared when connecting to data which failed with a Access denied error

761566 Tableau Online

When viewing a story published to Tableau Online, Tableau Server 10.5.2, or Tableau Public using Safari on a Mac, text in the dashboard textboxes was being cut off with ellipses despite word wrap being set to On or Automatic.

767827 Tableau Online

Upon opening views on Tableau Online, users might intermittently encounter an Unknown Server Error stating “TableauException: Cannot find a total needed to compute a percentage. The database may have changed or a calculation cannot be completed. Try refreshing your connection or editing the calculation.”

815009 Tableau Online

An "Uncaught Invariant Violation: Minified React error #40" error occurred intermittently while loading certain workbooks in Tableau Online.