Known Issues

The following is a list of some of the known issues with Tableau products. We include only issues we think are important or would potentially impact many customers. Use this information to decide when to upgrade to a new release, and to see if we know about issues that are affecting you.

This is a dynamic list: We are adding new issues as we discover them. When we release a new version that addresses an issue, we add a link to the release note for that issue in the Status column. After 45 days, we remove fixed issues from this list. Fixed issues are listed on the Release Notes page.

For help with any issues, contact Tableau Support.

Last Updated: Feb 16, 2017
Tableau Server
Issue ID Description Status
607591

Workbooks or data sources with an Eloqua connection published to Tableau Online or Tableau Server 10.1.4 or 10.2.0 or newer will refresh once and fail thereafter with a "Revoked Tokens" error. A workaround is available and it requires you to recreate the saved Eloqua credentials on the server by navigating to your Saved credentials and selecting "Add" and signing in again after each scheduled refresh in order to refresh again.

Open
572479

In workbooks containing global filters, filter selections would disappear, in some cases, when the workbook was published to Tableau Server or Tableau Online.

Open
573222

Generating a performance recording would fail when Tableau Server was accessed through an SSL termination proxy or external load balancer.

Open
585187

Tableau Server did not respect custom delimiters in URL actions with multiple values allowed when FILTERVALUES was defined in the URL.

Open
586093

When web authoring a workbook with a large number of data sources and fields, a scroll bar would not appear in the data pane making it impossible to access all the fields and data sources.

Open
590270

You could not sign into Tableau Server when Tableau Server was configured for OpenID authentication using Salesforce as the identity provider.

Open
576025

Loading published views could intermittently result in an error: "Unexpected Server Error - TableauException: Unable to open file FILE: No such file or directory"

Open
582709

Loading views in Tableau Server and Tableau Online would intermittently fail with a "Failed to copy file" error.

Open
582805

URL actions in the Traffic to Views and Traffic to Data Sources administrative views did not handle sites correctly, resulting in "That page could not be accessed." errors.

Fixed in 10.0.6
585777

Vizqlserver processes would intermittently crash when loading certain workbooks if the vizqlserver.querylimit setting value was exceeded.

Fixed in 10.0.6
598856

Queries generated by published Exasol data sources could sometimes be significantly less efficient than those generated when using an equivalent live connection in Tableau Desktop.

Fixed in 10.0.6
565499

Scheduled extract refreshes for workbooks containing extracts and at least one published, SSO-authenticated or user-delegated, live data source would fail with an error: "Cannot evaluate user filter; no current user or group"

Fixed in 10.0.6
581244

In workbooks connected to an SAP BW data source, dimension member aliases would sometimes become mixed up when the workbook was loaded in Tableau Server.

Fixed in 10.0.6
582407

Scheduled extract refreshes for workbooks containing both extracted SAP HANA connections and live, SSO-authenticated SAP HANA connections would fail.

Fixed in 10.0.6
595505

Specifying a negative value for number of decimals in the ROUND() function would cause Tableau Desktop and Tableau Server VizQL processes to error and crash.

Fixed in 10.0.6
585209

After upgrading to Tableau Server 10.0 or higher, from an older version, workbook load times were consistently slower in some cases.

Fixed in 10.0.6
597488

In published workbooks containing sheets and dashboards shown as tabs, changing parameter selections sometimes did not update the parameter control, to reflect the new selection, when switching between tabs. The actual visualizations, however, were always correctly updated based on the parameter selection.

Fixed in 10.0.6
585945

Custom sign in logos would revert to the default Tableau logo when you embedded a view in an iframe.

Fixed in 10.0.7
592095

In workbooks published with prompt user authentication, creating a custom view in Tableau Server and then switching back to the original view would result in an unexpected error.

Fixed in 10.0.7
594279

When web authoring a workbook connected to a published ODBC data source, you could not add an aggregated measure to the view.

Fixed in 10.0.7
595400

When you ran the "tabadmin backup -v" command repeatedly and frequently (e.g. once every hour), a "duplicate key value violates unique constraint" error would occur intermittently and the backup would fail.

Fixed in 10.0.7
599349

In some cases, mark labels would appear cut off when viewing your published workbook in a browser.

Fixed in 10.0.7
599741

The Stats for Space Usage administrative view did not handle multiple sites correctly and would fail to load when you clicked the "Go to {user}" actions in tooltips.

Fixed in 10.0.7
602882

The My Content and My Account Settings pages failed to load if your username contained special characters.

Fixed in 10.0.7
559439

In scenarios where visualizations are refreshed on a very frequent interval (e.g. every minute), VizQL Server processes could rapidly consume large amounts of memory.

Fixed in 10.0.7
578035

It was not possible to add a tenth worker node (i.e. 1 primary + 10 workers) when configuring Tableau Server.

Fixed in 10.1.4
586496

Running filter actions could sometimes be significantly slower when compared to prior versions.

Fixed in 10.1.4
589693

Importing a Tableau Server 9.3 site into Tableau Server 10.1, using the tabadmin importsite command, would fail with an error.

Fixed in 10.1.4
590190

Type-in parameter font formatting did not match what was specified in Tableau Desktop when viewed in a browser and could sometimes result in white text on a white background.

Fixed in 10.1.4
591764

Using web authoring to edit a workbook containing a global filter would result in an internal error and prevent editing of the workbook.

Fixed in 10.1.4
598348

Copying data from Tableau Desktop or exporting data from Tableau Server could multiply some decimal values by a factor of ten billion in the resulting data.

Fixed in 10.1.4
565499

Scheduled extract refreshes for workbooks containing extracts and at least one published, SSO-authenticated or user-delegated, live data source would fail with an error: "Cannot evaluate user filter; no current user or group"

Fixed in 10.1.4
572435

When you added a worker with backup Data Engine and Repository processes, scheduled extract refreshes would sometimes fail until the File Store on the worker finished synchronizing.

Fixed in 10.1.4
581244

In workbooks connected to an SAP BW data source, dimension member aliases would sometimes become mixed up when the workbook was loaded in Tableau Server.

Fixed in 10.1.4
582407

Scheduled extract refreshes for workbooks containing both extracted SAP HANA connections and live, SSO-authenticated SAP HANA connections would fail.

Fixed in 10.1.4
582805

URL actions in the Traffic to Views and Traffic to Data Sources administrative views did not handle sites correctly, resulting in "That page could not be accessed." errors.

Fixed in 10.1.4
585777

Vizqlserver processes would intermittently crash when loading certain workbooks if the vizqlserver.querylimit setting value was exceeded.

Fixed in 10.1.4
595505

Specifying a negative value for number of decimals in the ROUND() function would cause Tableau Desktop and Tableau Server VizQL processes to error and crash.

Fixed in 10.1.4
598856

Queries generated by published Exasol data sources could sometimes be significantly less efficient than those generated when using an equivalent live connection in Tableau Desktop.

Fixed in 10.1.4
585209

After upgrading to Tableau Server 10.0 or higher, from an older version, workbook load times were consistently slower in some cases.

Fixed in 10.1.4
597488

In published workbooks containing sheets and dashboards shown as tabs, changing parameter selections sometimes did not update the parameter control, to reflect the new selection, when switching between tabs. The actual visualizations, however, were always correctly updated based on the parameter selection.

Fixed in 10.1.4
602126

In certain environments, restoring a Tableau Server backup would fail with an error: "Exception during sos data restore: java.lang.IllegalArgumentException: MALFORMED"

Fixed in 10.1.5
585945

Custom sign in logos would revert to the default Tableau logo when you embedded a view in an iframe.

Fixed in 10.1.5
592095

In workbooks published with prompt user authentication, creating a custom view in Tableau Server and then switching back to the original view would result in an unexpected error.

Fixed in 10.1.5
594279

When web authoring a workbook connected to a published ODBC data source, you could not add an aggregated measure to the view.

Fixed in 10.1.5
595400

When you ran the "tabadmin backup -v" command repeatedly and frequently (e.g. once every hour), a "duplicate key value violates unique constraint" error would occur intermittently and the backup would fail.

Fixed in 10.1.5
598197

In some cases, Data Server and Data Engine processes would frequently be down and cause views to fail to load. A server restart was typically required to bring the processes back up.

Fixed in 10.1.5
599349

In some cases, mark labels would appear cut off when viewing your published workbook in a browser.

Fixed in 10.1.5
599741

The Stats for Space Usage administrative view did not handle multiple sites correctly and would fail to load when you clicked the "Go to {user}" actions in tooltips.

Fixed in 10.1.5
602882

The My Content and My Account Settings pages failed to load if your username contained special characters.

Fixed in 10.1.5
604203

In environments where outbound traffic requires proxy authentication, attempting to register Tableau Server would cause the process to crash.

Fixed in 10.1.5
605447

Tooltips would often show data from previous story points when navigating between story points in Tableau Server.

Fixed in 10.1.5
605940

Intermittent "LogicException" internal errors would occur when viewing published workbooks.

Fixed in 10.1.5
607820

Long site names could sometimes be truncated in the "Select a Site" menu after signing into Tableau Server.

Fixed in 10.1.5
559439

In scenarios where visualizations are refreshed on a very frequent interval (e.g. every minute), VizQL Server processes could rapidly consume large amounts of memory.

Fixed in 10.1.5
595505

Specifying a negative value for number of decimals in the ROUND() function would cause Tableau Desktop and Tableau Server VizQL processes to error and crash.

Fixed in 9.1.17
595505

Specifying a negative value for number of decimals in the ROUND() function would cause Tableau Desktop and Tableau Server VizQL processes to error and crash.

Fixed in 9.2.16
565499

Scheduled extract refreshes for workbooks containing extracts and at least one published, SSO-authenticated or user-delegated, live data source would fail with an error: "Cannot evaluate user filter; no current user or group"

Fixed in 9.3.12
572435

When you added a worker with backup Data Engine and Repository processes, scheduled extract refreshes would sometimes fail until the File Store on the worker finished synchronizing.

Fixed in 9.3.12
581244

In workbooks connected to an SAP BW data source, dimension member aliases would sometimes become mixed up when the workbook was loaded in Tableau Server.

Fixed in 9.3.12
582407

Scheduled extract refreshes for workbooks containing both extracted SAP HANA connections and live, SSO-authenticated SAP HANA connections would fail.

Fixed in 9.3.12
595505

Specifying a negative value for number of decimals in the ROUND() function would cause Tableau Desktop and Tableau Server VizQL processes to error and crash.

Fixed in 9.3.12
559439

In scenarios where visualizations are refreshed on a very frequent interval (e.g. every minute), VizQL Server processes could rapidly consume large amounts of memory.

Fixed in 9.3.13
Tableau Desktop
Issue ID Description Status
557222

When connected to Presto, date and datetime field values are now returned using the UTC time zone by default. Previously, the timezone was determined by your operating system's local timezone.

Open
582743

PDFs generated by printing or downloading a workbook to PDF would sometimes include extra lines that appeared to be graphical artifacts.

Open
591041

When connected to Oracle using custom SQL, adding a Top N, IN/OUT set to the view would result in a query that ran indefinitely.

Open
591598

In some cases, when you were connected to an SAP HANA calculation view, attempting to preview or extract the data, or adding fields to the view, would result in a "441 this feature has been deprecated and will be removed in next release" error from which you could not proceed. Attempting the action again or refreshing the view would often succeed.

Open
594389

When you created a group using a combined field, a "collation retrieval requires query" error would occur in various ways that could make the workbook unusable.

Open
602615

When you connected to a JSON file with a top-level array of values, an internal error would occur.

Open
604817

Re-introduced the Temperature Diverging color palette.

Open
569646

When you created a cross-database join involving a table with a back slash in its name, a Tableau Data Engine error would occur.

Fixed in 10.0.6
571052

In some cases, certain calculated fields materialized in an extract prior to Tableau 10.0 could return more domain values than actually existed in the domain of the field when queried in Tableau 10.0 or newer.

Fixed in 10.0.6
583951

In some cases, excluding a mark more than once could change an associated filter from an include filter to an exclude filter.

Fixed in 10.0.6
585144

In the data source canvas, replacing an SAP HANA table with another table containing a special character in its name would result in an internal error.

Fixed in 10.0.6
586941

When connected to Microsoft Analysis Services, running a filter actions would sometimes cause Tableau Desktop to become unresponsive.

Fixed in 10.0.6
593435

In some scenarios, involving cross-database joins and level of detail calculations, an "Unable to materialize temporary table" error would occur when you added a field to the view.

Fixed in 10.0.6
585492

It was not possible to union comma-delimited text files in locales where commas are used as decimal separators (e.g. German).

Fixed in 10.0.6
583960

In some cases, opening a workbook created in Tableau 9.1 in a newer version of Tableau Desktop would result in an internal error.

Fixed in 10.0.6
585934

Small decimals would sometimes appear as "null" in the data preview pane or show "#Error" when added to a view.

Fixed in 10.0.6
595505

Specifying a negative value for number of decimals in the ROUND() function would cause Tableau Desktop and Tableau Server VizQL processes to error and crash.

Fixed in 10.0.6
596100

Tableau Desktop would sometimes crash on Macs running macOS Sierra with integrated Intel graphics.

Fixed in 10.0.6
599908

In some cases, when you edited a calculated field that was being used on Color, marks would lose their color and turn white or black.

Fixed in 10.0.6
592899

Tableau Desktop would crash unexpectedly when connecting to a Progress OpenEdge synonym.

Fixed in 10.0.7
601879

Opening workbooks containing duplicated Oracle Essbase connections would fail with an invalid username and password error.

Fixed in 10.0.7
602743

When you refreshed a live, generic ODBC data connection, cached, existing data would be returned instead of any new data.

Fixed in 10.0.7
602754

After upgrading to Tableau 10.0 or higher from a previous version, performance when loading some workbooks containing data sources with a large number of joined tables was noticeably slower.

Fixed in 10.0.7
603107

When connected to Vertica, attempting to use the DATEPART function within a DATEADD function in a calculated field would result in Vertica error 4286.

Fixed in 10.0.7
606440

Unchecking "Show Header" for a dimension belonging to a hierarchy could make it impossible to expand the hierarchy, within the view, using the expand and collapse buttons in the dimension headers.

Fixed in 10.0.7
586496

Running filter actions could sometimes be significantly slower when compared to prior versions.

Fixed in 10.1.4
587412

In some cases, deselecting filter actions did not behave as expected.

Fixed in 10.1.4
591675

When connected to Google BigQuery, converting a string, containing a decimal character, to FLOAT would result in a "Bad int64 value" error.

Fixed in 10.1.4
594324

When using the Refresh All Extracts functionality in Tableau Desktop, you would be prompted to enter a username and password for data sources that did not require credentials. Refreshes would still proceed and succeed if you canceled the unexpected prompts.

Fixed in 10.1.4
597583

Updated Google BigQuery connections to utilize the REGEXP_CONTAINS function when REGEXP_MATCH is called.

Fixed in 10.1.4
598348

Copying data from Tableau Desktop or exporting data from Tableau Server could multiply some decimal values by a factor of ten billion in the resulting data.

Fixed in 10.1.4
507752

When connected to a SAS statistical file, IS8601DA10 formatted date fields were not correctly recognized and could not be converted to a different data type.

Fixed in 10.1.4
569646

When you created a cross-database join involving a table with a back slash in its name, a Tableau Data Engine error would occur.

Fixed in 10.1.4
571052

In some cases, certain calculated fields materialized in an extract prior to Tableau 10.0 could return more domain values than actually existed in the domain of the field when queried in Tableau 10.0 or newer.

Fixed in 10.1.4
583951

In some cases, excluding a mark more than once could change an associated filter from an include filter to an exclude filter.

Fixed in 10.1.4
583960

In some cases, opening a workbook created in Tableau 9.1 in a newer version of Tableau Desktop would result in an internal error.

Fixed in 10.1.4
585144

In the data source canvas, replacing an SAP HANA table with another table containing a special character in its name would result in an internal error.

Fixed in 10.1.4
585934

Small decimals would sometimes appear as "null" in the data preview pane or show "#Error" when added to a view.

Fixed in 10.1.4
586941

When connected to Microsoft Analysis Services, running a filter actions would sometimes cause Tableau Desktop to become unresponsive.

Fixed in 10.1.4
593435

In some scenarios, involving cross-database joins and level of detail calculations, an "Unable to materialize temporary table" error would occur when you added a field to the view.

Fixed in 10.1.4
595505

Specifying a negative value for number of decimals in the ROUND() function would cause Tableau Desktop and Tableau Server VizQL processes to error and crash.

Fixed in 10.1.4
596100

Tableau Desktop would sometimes crash on Macs running macOS Sierra with integrated Intel graphics.

Fixed in 10.1.4
599908

In some cases, when you edited a calculated field that was being used on Color, marks would lose their color and turn white or black.

Fixed in 10.1.4
585492

It was not possible to union comma-delimited text files in locales where commas are used as decimal separators (e.g. German).

Fixed in 10.1.4
581664

In some cases, you would be prompted to enter database credentials every time you published a workbook, even if you had previously provided database credentials in the same workbook session.

Fixed in 10.1.4
592899

Tableau Desktop would crash unexpectedly when connecting to a Progress OpenEdge synonym.

Fixed in 10.1.5
599248

In some cases, your Preferences.tps file can have unexpected character encoding resulting in invalid custom color palettes. Tableau Desktop would crash when you attempted to select on of these invalid color palettes in the Edit Colors dialog.

Fixed in 10.1.5
601193

Filter actions being used as "reset" buttons in previous versions, failed to clear selections and reset the view after upgrading to Tableau 10.1.

Fixed in 10.1.5
601879

Opening workbooks containing duplicated Oracle Essbase connections would fail with an invalid username and password error.

Fixed in 10.1.5
602544

In some cases, Tableau Desktop would repeatedly prompt for Tableau Online credentials after a period of idle time and would not successfully reconnect without closing Tableau Desktop and launching it again.

Fixed in 10.1.5
602701

In some cases, attempting to replace a published data source with a local copy of the same data source would result in an error stating that a data source with the same name already exists.

Fixed in 10.1.5
602743

When you refreshed a live, generic ODBC data connection, cached, existing data would be returned instead of any new data.

Fixed in 10.1.5
602754

After upgrading to Tableau 10.0 or higher from a previous version, performance when loading some workbooks containing data sources with a large number of joined tables was noticeably slower.

Fixed in 10.1.5
603107

When connected to Vertica, attempting to use the DATEPART function within a DATEADD function in a calculated field would result in Vertica error 4286.

Fixed in 10.1.5
606440

Unchecking "Show Header" for a dimension belonging to a hierarchy could make it impossible to expand the hierarchy, within the view, using the expand and collapse buttons in the dimension headers.

Fixed in 10.1.5
596100

Tableau Desktop would sometimes crash on Macs running macOS Sierra with integrated Intel graphics.

Fixed in 8.3.18
596100

Tableau Desktop would sometimes crash on Macs running macOS Sierra with integrated Intel graphics.

Fixed in 9.0.21
582872

In some cases, when you edited a calculated field and then ran a filter action, any custom shape marks would revert to default shapes.

Fixed in 9.1.17
595505

Specifying a negative value for number of decimals in the ROUND() function would cause Tableau Desktop and Tableau Server VizQL processes to error and crash.

Fixed in 9.1.17
596100

Tableau Desktop would sometimes crash on Macs running macOS Sierra with integrated Intel graphics.

Fixed in 9.1.17
583960

In some cases, opening a workbook created in Tableau 9.1 in a newer version of Tableau Desktop would result in an internal error.

Fixed in 9.2.16
582872

In some cases, when you edited a calculated field and then ran a filter action, any custom shape marks would revert to default shapes.

Fixed in 9.2.16
595505

Specifying a negative value for number of decimals in the ROUND() function would cause Tableau Desktop and Tableau Server VizQL processes to error and crash.

Fixed in 9.2.16
596100

Tableau Desktop would sometimes crash on Macs running macOS Sierra with integrated Intel graphics.

Fixed in 9.2.16
507752

When connected to a SAS statistical file, IS8601DA10 formatted date fields were not correctly recognized and could not be converted to a different data type.

Fixed in 9.3.12
585934

Small decimals would sometimes appear as "null" in the data preview pane or show "#Error" when added to a view.

Fixed in 9.3.12
599908

In some cases, when you edited a calculated field that was being used on Color, marks would lose their color and turn white or black.

Fixed in 9.3.12
582872

In some cases, when you edited a calculated field and then ran a filter action, any custom shape marks would revert to default shapes.

Fixed in 9.3.12
583960

In some cases, opening a workbook created in Tableau 9.1 in a newer version of Tableau Desktop would result in an internal error.

Fixed in 9.3.12
595505

Specifying a negative value for number of decimals in the ROUND() function would cause Tableau Desktop and Tableau Server VizQL processes to error and crash.

Fixed in 9.3.12
596100

Tableau Desktop would sometimes crash on Macs running macOS Sierra with integrated Intel graphics.

Fixed in 9.3.12
606440

Unchecking "Show Header" for a dimension belonging to a hierarchy could make it impossible to expand the hierarchy, within the view, using the expand and collapse buttons in the dimension headers.

Fixed in 9.3.13