Known Issues

When publishing or accessing a Tableau Online view that used the TableauServerUser variable with Tableau Bridge, a "Cannot evaluate user filter" or "Unable to connect to the server" error occurred.

An unknown license line item appeared in Manage Product Keys for Tableau Desktop which showed the license expiration date as "30-Dec-1899".

When an alert is created on a MySQL data source, an error could result when using web authoring stating , "Unable to create alert because there was an error connecting to the data source."

When an additional data source is added using web edit, there is no prompt for credentials.

Page setup scaling options do not stay set when a workbook is download from Tableau Online 2021.1 via the user interface.

An intermittent error could occur refreshing an Amazon Redshift extract with the notification email stating, "Tableau Protocol Server process might be terminated, possibly due to system resource constrains or another external source."

Data Source details page will not load for users who have access to the data source but not to the project containing the data source.

It was not possible to reset verification methods in Tableau Online from the users TableauID profile (on Tableau.com).

An intermittent error could occur when accessing a visualization that is connected to a published data source, "No Tableau Server user found. DataServiceFailure."

Tableau Desktop and Tableau Prep were not displaying nested folders as destinations for publishing when permissions to parent project had been denied.

When multiple keys are activated on Tableau Server, registration data may not be available in the Tableau Customer Portal for all keys.

Starting in 2021.1+ , if SAML is configured, users were not getting the site selection option but redirected to a site.

After upgrading to Tableau Server 2020.3.1, a large SAS extract refresh could fail with the error, "Exceeded per-process memory threshold." Large memory is consumed when this error occurs. KB: https://kb.tableau.com/articles/Issue/large-sas-file-extract-refresh-failed-and-huge-memory-consumption-observed-after-upgraded-tableau-server-to-2020-3-1.

When upgrading to version 2020.4 or newer, and the Server install has continually upgraded from 2018.1 or older while maintaining settings, it may not be possible to complete the upgrade. The upgrade failure message is “An error occurred during installation. Error occurred during encryption/decryption. Upgrade is unable to continue." Please see https://kb.tableau.com/articles/issue/error-an-error-occurred-during-installation-error-occurred-during-encryption-decryption-when-upgrading-tableau-server for solution steps.

While executing a query in Impala the error "The table .... does not exist" may occur when refreshing view or setting filters.

Tableau Online admin views sometimes took a long time to load, or eventually timed out.

When a scheduled extract refresh of a Quickbooks Online data source runs on Tableau Online, the following error occurs intermittently: "Intuit API Authentication error: Invalid authentication tokens. Login again and retry."

In Tableau Prep Builder, sometimes bigint data was rounded incorrectly.

String values with capital letters are treated inconsistently in out-of-sample values.

In the new feature for 2020.3.1 called Write to Database, if the database or schema does not have any tables (it is empty), navigating to the schema or database will not be possible. The schema needs to have at least one table created to be visible for selection.

When using SSPI or Kerberos authentication in Tableau Server 2021.1, a blank screen appeared until the browser was refreshed.

After dragging a field to the view, an error could occur ,"SQLSTATE:53100] Hyper was unable to grow the file partition."

It was not possible to connect to PrestoSQL after rebranded as Trino.

Published workbooks with a NOW() calculation would sometimes not display the correct "Site Time Zone for Extracts" setting.

The fiscal year start month was reset after publishing to Tableau Online or Tableau Server 2021.1.

A leading space in an Alias, Measure, or Dimension name disappeared after publishing.

Creating and publishing an extract from the Data Source tab in Tableau Desktop, would sometimes not publish the extract as expected.

Site admins were no longer receiving the extract refresh failure bell or email notifications when another user's data sources and workbooks fail to refresh.

When a workbook is published to Tableau Online or Tableau Server 2021.1+, a visualization using a custom number format on an axis would not display correctly.

Text wrap would sometimes not work properly after 2021.1 upgrade.

After publishing a workbook with the locale "English (Ireland)" in Desktop, the axis start date could be incorrect.

When attempting to use text in a custom number format, after the view is published, the text changed to a number.

The date axis label could render incorrectly if there is only a single data point.

When publishing a workbook, the quarter values on an axis could disappear.

Cell background color could be changed to white after publishing.

Date formatting (MMMMM) could be lost in the published view.

When publishing a workbook, the custom number format on an axis may not show correctly when using a percentage symbol.

With the date format is set in the default properties as "HH:MM" then format from a row or column shelf, the axis format is lost when published.

Sites are now cached for performance improvements and any site setting modification could take up to 60 seconds to propagate to all nodes in the Server.

When attempting to use the partition function in version 2021.2.2, the calculation would ignore the function.

Increasing the flow complexity could cause the flow performance to degrade starting in version 2021.1.

The error, "The flow can't run due to a critical error. System error: null" could sometimes occur when opening a flow.

A flow could be published to the wrong project when there are two nested projects with the same name.

The DOWNLOAD_WORKBOOK historical event has been updated to only be triggered in the actual download use case.

In versions 2020.1 and higher, the Run Now setting on the Site Management page for all sites, would not work when there was over 100 sites.

Informational banners on the SMTP configuration page of the Tableau Resource Monitoring Tool did not properly update without a page refresh.

Sorting on the user column for the Vizqlsessions within the Tableau Resource Monitoring tool defaulted to sorting by descending order rather than ascending.

A banner in the Resource Monitoring Tool that informs users about the occurrence of a critical incident in the past 24 hours has had its wording updated to reflect the time frame.

Running 'rmtadmin cleanup' on the Tableau Resource Monitoring Tool could remove additional files besides log files.

The Bridge client would sometimes run into issues when there was a problem connecting to server.

The Bridge client would sometimes run into issues when trying to refresh the connection with server via the back channel.

When a remote refresh job was cancelled due to a time out, the Bridge client did not report the error.

The Bridge client would sometimes get into a temp folder retention issue.

The Bridge client would sometimes fail to start the worker process.

When closing Tableau Desktop 2020.3 and connected to a published data source on a Citrix environment, "Tableau has stopped working" would occur.

With the Denodo connector, when using an "OR" condition in a calculated field and dragging the calculated field to Filter card, an error would occur stating "ERROR: Syntax error: Exception parsing query near 'IN'".

A "server response 400 null" error could occur using an OData URL with a date filter after upgrading to 2020.4.2.

With Oracle Essbase, a condition filter using the "contains" function would be marked invalid after saving and reopening the workbook.

When logging into Tableau Server from Tableau Desktop, the "Select Site" dialog could be blank after switching sites but using the same site originally selected.

The error, "invalid map key", could occur when setting Extend Date Range and the Most Recent option on the Label Marks card.

An install could fail on additional nodes of a cluster during initialization when 'svcmonitor.notification.smtp.port' is blank or a non-integer.

With the content security policy enabled, the sign-in button was unavailable for views with OAuth data sources set to prompt the user.

When accessing a view within a Story, it would sometimes not be possible to open the underlying data using the View Data option for both Summary and Full.

A Creator user could receive an error code 60011 when saving a data source in Web edit mode and the "let publishers embed credentials in a data source, flow, or workbook" is disabled.

A URL Action for "mailto" had incorrect formatting when compared to Tableau Desktop.

A flow could fail to run on Tableau Server after being web edited.

A large extract refresh task could fail with error saying, "An error occurred while communicating with the data source The connection to the data source might have been lost. ExternalProtocol::PipeMessageSource::ReadBytes: Communication with the Tableau Protocol Server process was lost".

A published SAP HANA extract that was multi-node connection could fail to refresh with the error, "Missing password" after upgrading to 2021.1.2.

On the Jobs menu, the Job Details popup would open only on the first selection and not on subsequent clicks.

A new flag was added to the "tsm topology external-services repository enable' command to allow for configuration of an external repository without SSL.

In some instances, the http requests on Tableau Server for unrelated events could share identification numbers which caused exceptions in the Tableau Resource Monitoring Tool.

A new Shared with Me channel is available on your Home screen. This channel makes it easy to find shared content without needing to leave the app.