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Known Issues

Use this list to see if an issue affecting you is already known and decide when to upgrade. Fixed issues are removed after 45 days. All fixed issues can be found in Release Notes.

Find the current status of Tableau Online on the Tableau Trust site, this includes info on site downtime and planned maintenance.

Issue ID Product Description Status
742817 Tableau Desktop

When connected to Amazon Redshift, data displayed as null if the field name exceeded 20 double byte characters.

Open
630786 Tableau Desktop, Tableau Server, Tableau Online

The Tableau connector for Google Analytics relies on the Google Analytics API. This API has been experiencing an intermittent issues for some customers where data is duplicated or omitted. Tableau is actively supporting Google's investigation into this issue. At this time, any Google Analytics data retrieved using Tableau Desktop, Tableau Server, or Tableau Online is suspect. There is no reliable way to detect when this issue occurs, though an extract may sometimes fail with a Google Analytics returned empty page message. After Google resolves this issue, a full refresh of any Google Analytics data in Tableau will be required to ensure data consistency. For more information from Google on details and status, see https://issuetracker.google.com/issues/63320055

Open
748627 Tableau Desktop

Opening Tableau Desktop with a Presto connection on Mac sometimes failed and Tableau Desktop closed unexpectedly.

Open
742411 Tableau Server

The Query View PDF REST API request did not honor default page layout settings.

Open
622600 Tableau Server

In some cases, web authoring in Safari for iOS would fail to load with an error.

Open
726455 Tableau Server

The tabcmd publish command with the --replace flag did not correctly clean up old extract files and frequent use could cause your Tableau Server machine to run out of disk space. Restarting Tableau Server would let the extract clean up job run as expected.

Open
674773 Tableau Online

In Tableau Online, when you tried to refresh a published extract which was hosted on AWS, sometimes the refresh failed with a "Lost connection to MySQL server during query" error.

Open
747780 Tableau Online

When you tried to publish a SAP HANA data source to Tableau Online using a live connection through Tableau Bridge, an unexpected error sometimes occurred, followed by "Data Source ... successfully published, but Tableau could not connect to the published data source."

Open
735706 Tableau Online

Sometimes, refreshing an extract using Tableau Bridge consumed a large amount of RAM.

Open
769384 Tableau Online

When attempting to view a workbook connected to published data sources, an ERROR: column ... is not available after aggregation error sometimes occurred.

Open
728027 Tableau Desktop

When you connected to text files using a legacy connection and custom SQL, it was not possible to change the text file properties.

Fixed in 10.1.15, 10.2.11, 10.3.9, 10.4.5, 10.5.2
748917 Tableau Desktop, Tableau Server

When attempting to insert a user filter in Tableau Desktop, if there were multiple Tableau Server groups with the same name, they all showed the user list from the first group created, and the filter selection would apply to all groups with the same name.

Fixed in 10.1.16, 10.2.12, 10.3.10, 10.4.6, 10.5.3, 2018.1
731028 Tableau Desktop

When connected to Sybase IQ, strings containing special characters were not rendered correctly.

Fixed in 10.2.11, 10.3.9, 10.4.5, 10.5.2
674665 Tableau Desktop

Added query cancel notifications for PostgreSQL and Vertica connections.

Fixed in 10.3.10, 10.4.6, 10.5.3
742828 Tableau Desktop

Signing into Tableau Server or Tableau Online from a 32-bit version of Tableau Desktop would sometimes fail with an error: A libcurl function was given a bad argument

Fixed in 10.3.10, 10.4.6
734376 Tableau Desktop

An internal error could occur in some cases when you had subtotals displayed in a view and then hid or filtered out a dimension value involved in the calculation of the subtotal.

Fixed in 10.3.9, 10.4.5, 10.5.2
728816 Tableau Desktop

Data sources published to Tableau Online, containing a live connection to a stored procedure maintained using Tableau Bridge, would fail with a syntax error.

Fixed in 10.4.5, 10.5.2
729054 Tableau Desktop

Connecting to some Microsoft SQL Server stored procedures using Tableau Desktop 10.3.6, 10.4.2, or 10.5 and higher would fail to return data.

Fixed in 10.4.5, 10.5.2, 10.3.8
740687 Tableau Desktop

In some cases, when you opened a workbook based on a Hive data source on a Mac, Tableau Desktop quit unexpectedly.

Fixed in 10.4.6, 10.5.3
700985 Tableau Desktop

Creating and saving an extract on a Mac would sometimes cause Tableau Desktop to crash.

Fixed in 10.4.6, 10.5.3
707093 Tableau Desktop

In some cases, editing a set would show an unexpectedly large number of set members in the Edit Set dialog.

Fixed in 10.4.6
718914 Tableau Desktop

When connecting to the Campaigns standard Salesforce connection in a Chinese, Japanese, or Korean Tableau Desktop environment, a Table alias is not unique error would occur.

Fixed in 10.4.6, 10.5.3
740884 Tableau Desktop

In environments requiring proxy authentication for internet access, Tableau Desktop would sometimes crash after entering proxy credentials.

Fixed in 10.4.6, 10.5.3, 2018.1
752269 Tableau Desktop

Sometimes Tableau Desktop closed unexpectedly when performing a Save As on a Mac.

Fixed in 10.4.6, 10.5.3, 2018.1
733366 Tableau Desktop

When performing a cross-database join involving a legacy Excel connection, and error would occur: collation mismatch, use COLLATE statements to resolve

Fixed in 10.5.2
723876 Tableau Desktop, Tableau Server

When creating or using extracts on an Amazon EC2 m5 (4xlarge) or c5 (large) instance, Tableau's Hyper process sometimes quit unexpectedly with an error.

Fixed in 10.5.2
730469 Tableau Desktop

Dimension members containing the " < " character could cause viz in tooltips to fail to render, resulting in blank tooltips.

Fixed in 10.5.2
731531 Tableau Desktop

Changing the formatting of a continuous date field would cause vertical grid lines to disappear from the view.

Fixed in 10.5.2
735850 Tableau Desktop, Tableau Server

Hyper processes could repeatedly go down in environments running on a CPU that did not support the SSE3 instruction set.

Fixed in 10.5.2
736466 Tableau Desktop

In Japanese language environments, filter selections could change when opening a pre-10.5 workbook in Tableau Desktop 10.5 or 10.5.1.

Fixed in 10.5.2
717462 Tableau Desktop

When connected to Google BigQuery, adding a level of detail calculation to the view would unexpectedly remove valid null values from the view.

Fixed in 10.5.3
731436 Tableau Desktop, Tableau Server

Materialized calculated fields were removed from published extracts when refreshed using the Refresh from Source option in Tableau Desktop or when refreshed using Tableau Bridge.

Fixed in 10.5.3
732938 Tableau Desktop, Tableau Server

Selecting a project when publishing a workbook to Tableau Server would sometimes cause Tableau Desktop to crash. Upgrading Tableau Desktop and Tableau Server is required to resolve this issue.

Fixed in 10.5.3
738055 Tableau Desktop, Tableau Server

Level of detail calculations containing user references would disappear from a data source after it was published to Tableau Server.

Fixed in 10.5.3
739827 Tableau Desktop

After upgrading extracts to .hyper, some workbooks would load slower due to calculated fields triggering extremely large CASE expressions.

Fixed in 10.5.3
742816 Tableau Desktop

After upgrading an extract and navigating to a dashboard, sometimes Tableau Desktop closed unexpectedly.

Fixed in 10.5.3
742824 Tableau Desktop

Highlighters would be removed when replacing data sources.

Fixed in 10.5.3
742840 Tableau Desktop

If Tableau Server contained more than 201 projects, the Publish Workbook to Tableau Server dialog in Tableau Desktop would not display all the projects.

Fixed in 10.5.3
747446 Tableau Desktop

After upgrading a .tde file to .hyper, sometimes DATEPARSE calculations would return unexpected results.

Fixed in 10.5.3
749485 Tableau Desktop

Japanese and Korean characters sometimes could not be typed correctly into the calculated field dialog.

Fixed in 10.5.3
751448 Tableau Desktop, Tableau Server

When viewing Full Data in Tableau Desktop or downloading Full Data in Tableau Server, sometimes a timeout error occurred.

Fixed in 10.5.3, 2018.1
738547 Tableau Server

It was not possible to synchronize groups from a secondary domain using the Tableau Server web UI. The same operation was successful using tabcmd.

Fixed in 10.0.16, 10.1.15, 10.2.11, 10.3.9, 10.4.5, 10.5.2
727793 Tableau Server

Workbook level permissions could not be edited when the Tableau Server user language was set to German.

Fixed in 10.0.17, 10.1.16, 10.2.12, 10.3.10, 10.4.6, 10.5.3
753147 Tableau Server

Updated OpenSSL for PostgreSQL to version 1.0.2n.

Fixed in 10.0.17, 10.1.16, 10.2.12, 10.3.10, 10.4.6, 10.5.3, 2018.1
717987 Tableau Server

Date filter calendar controls would initially appear in the wrong place when the date filter was clicked.

Fixed in 10.2.12, 10.3.10, 10.4.6, 10.5.3
724411 Tableau Server

The Query Views for Site REST API endpoint did not return project fields when requested.

Fixed in 10.2.12, 10.3.10, 10.4.6, 10.5.3
738333 Tableau Server

Apply and Cancel buttons for filters were still displayed even when there were no items to select in the filter.

Fixed in 10.2.12, 10.3.10, 10.4.6, 10.5.3, 2018.1
726474 Tableau Server

Unexpected scroll bars would sometimes appear in filter drop down menus when a view was loaded in Internet Explorer, Edge, or Firefox browsers.

Fixed in 10.3.10, 10.4.6, 10.5.3
747604 Tableau Server

When attempting to restore a backup or add a worker to a server with site SAML configured, a Restore error: Failed to convert SSL certificate to .der format error sometimes occurred.

Fixed in 10.3.10, 10.4.6, 10.5.3, 2018.1
722172 Tableau Server

When viewing workbooks in a thumbnail view on Tableau Server, the star icon to toggle a favorite would not be displayed for workbooks with long names that wrapped to a second line.

Fixed in 10.4.5, 10.5.2
665617 Tableau Server

Dashboards with device layouts set to fit width did not update to fit when devices were rotated.

Fixed in 10.4.5, 10.5.2
724554 Tableau Server

Publishing a Web Data Connector (WDC) data source or a workbook containing a WDC to Tableau Server could cause the Data Sources list to display no content if the WDC URL contained a space.

Fixed in 10.4.5, 10.5.2
739679 Tableau Server

In environments with mixed SAML and non-SAML sites, you could not add a site-SAML user to a SAML site if you had first signed into a non-SAML site and then switched to the SAML site. The converse was also true if you first signed into a SAML site and then switched to a non-SAML site you were incorrectly presented the option of adding a SAML user.

Fixed in 10.5.3, 10.4.5
743052 Tableau Server

Views connected to Amazon Redshift would fail to refresh with an Error occurred while trying to prepare a query message if the Redshift instance had been rebooted after the view was initially loaded.

Fixed in 10.4.6, 10.5.3, 2018.1
737072 Tableau Server, Tableau Online

Downloading some workbooks in a browser, or attempting to open a workbook from Tableau Server or Tableau Online in Tableau Desktop, would fail with an HTTP 500 error.

Fixed in 10.5.2
710668 Tableau Server

The Full Data tab, when downloading data from a view, was incorrectly shown for views connected to cube data sources.

Fixed in 10.5.3
730990 Tableau Server

Updating multiple gigabyte extracts from .tde to .hyper via incremental refresh would fail consistently.

Fixed in 10.5.3
736769 Tableau Server

Materialized calculated fields were removed from published extracts when refreshed using the Refresh Extracts option in the Tableau Server UI.

Fixed in 10.5.3
749796 Tableau Server

In Tableau Server environments where workbooks contain complex and nested calculations, sometimes performance issues and high CPU usage occurred when loading workbooks after extracts were converted to .hyper format.

Fixed in 10.5.3
755983 Tableau Server

In some workbooks with complex and nested calculations, when extracts were converted to .hyper format, Tableau Server experienced high CPU utilization and performance degradation.

Fixed in 10.5.3, 2018.1
754677 Tableau Server

.hyper extracts published via REST API had a .tde file extension. These extracts were still in .hyper file format and functioned the same way as other .hyper extracts.

Fixed in 2018.1