Support
Known Issues
Use this list to see if an issue affecting you is already known and decide when to upgrade. Fixed issues are removed after 45 days. All fixed issues can be found in Release Notes.
Find the current status of Tableau Cloud on the Tableau Trust site, this includes info on site downtime and planned maintenance.
Issue ID | Product | Description | Status |
---|---|---|---|
830502
900096
|
Tableau Bridge |
When publishing or accessing a Tableau Online view that used the TableauServerUser variable with Tableau Bridge, a "Cannot evaluate user filter" or "Unable to connect to the server" error occurred. Request is to support impersonation with Tableau Bridge. |
Open |
1260421
|
Tableau Desktop, Tableau Server |
When users login to Tableau Desktop or Tableau Server using Kerberos and automatic login, the user is required to click "Sign in using Windows credentials" twice. |
Open |
1392296
|
Tableau Desktop, Tableau Cloud, Tableau Server |
When attempting to change a date filter, the following errors could occur, "Unable to complete action month out of range. Value '-2' must be between 1 and 12. Error Code: 58D44822." Another error that can display is "TableauException: month out of range". |
Open |
1406142
|
Tableau Desktop, Tableau Cloud |
Replacing an existing data source with a Virtual Connection could result in column references missing. |
Open |
1389512
|
Tableau Desktop, Tableau Server |
Tableau Desktop with Mutual SSL logins to Tableau Server could fail with error 9F4C5638 after upgrading to a version of Tableau Desktop released in November of 2021 or newer such as 2021.1.8. |
Open |
1395120
|
Tableau Desktop, Tableau Server |
When publishing a data source from Tableau Desktop version 2022.2 or higher to a lower version of Tableau Server such as 2022.1, an error would occur stating, "An error occurred when publishing the data source. Cannot publish to Tableau Server. Please make sure you are connected to a compatible version of the server." |
Open |
1430702
|
Tableau Desktop |
When Japanese or Chinese characters were used in the Parameter dialog, the error "Uncaught TypeError: e.persist is not a function" would occur. |
Open |
1431397
|
Tableau Desktop |
The OneDrive and SharePoint Online connector could have data missing from the site listing result. |
Open |
1420805
|
Tableau Desktop |
Row and column divider borders are thicker in the header than in the pane starting with version 2021.1. |
Open |
1440525
|
Tableau Cloud, Tableau Desktop |
NULL values would remain in the Quick Filter when only NULL values are excluded in a dimension filter starting with 2022.2.0. |
Open |
1224909
|
Tableau Cloud |
When an alert is created on a MySQL data source, an error could result when using web authoring stating , "Unable to create alert because there was an error connecting to the data source." |
Open |
1127364
|
Tableau Cloud, Tableau Server |
When an additional data source is added using web edit, there is no prompt for credentials. |
Open |
1257638
1276556
|
Tableau Cloud |
Page setup scaling options do not stay set when a workbook is download from Tableau Online 2021.1 via the user interface. |
Open |
1392772
1383768
|
Tableau Cloud |
Scheduled extract refreshes could be intermittently skipped. |
Open |
1388839
|
Tableau Cloud, Tableau Server |
In a project description when parenthesis are preceded by an upper case letter, the parenthesis and text within the parenthesis would not be displayed in the project tooltip. |
Open |
1369143
|
Tableau Cloud |
On the Explore page list view for data sources, the last modified date could display an incorrect value. The data source details page does have the correct last modified date. |
Open |
1382112
|
Tableau Cloud |
When Tableau Bridge was opened, some of the new or live connections that were published were not listed as expected. The data sources could connect successfully and views could pull in the data correctly. |
Open |
1398660
|
Tableau Cloud, Tableau Server |
When interacting with a dashboard, the following error could occur intermittently: |
Open |
1357543
|
Tableau Cloud |
When refreshing or connecting to Amazon Redshift in Tableau Online, errors would sometimes display showing "Error occurred while trying to prepare a query" or "[SQLState XX000] extraneous data in \"T\" message." |
Open |
1352649
|
Tableau Cloud |
Okta SCIM could reset a user to a Viewer role when the name changed in Okta even when the site role was not configured to map to Tableau Online from Okta. |
Open |
1411816
|
Tableau Cloud, Tableau Server |
The sort order of a calculated field could be changed or duplicated after replacing the published data source using the REST API. |
Open |
1407078
|
Tableau Cloud, Tableau Server |
Selecting one item in a row or cell can sometimes cause the entire row to be selected. If selecting other marks on a crosstab in a quick succession, a crash could occur. |
Open |
1415835
|
Tableau Cloud, Tableau Server |
Tooltips or filters would not respond when embedded into the Salesforce Lightning Web Component unless running in full-screen mode. |
Open |
1395017
|
Tableau Cloud |
Scheduled data alerts are not automatically triggered when data is not scheduled to refresh. |
Open |
1425643
|
Tableau Cloud |
When attempting to refresh a Google Analytics data source in Tableau Cloud, the refresh is sent to Tableau Bridge instead of connecting directly from Tableau Cloud. |
Open |
1405969
|
Tableau Cloud |
After publishing a view to Tableau Cloud in 2022.2.0, the drill-down set actions do not function as they did in the previous release. |
Open |
1428519
|
Tableau Cloud |
When signing into the OneDrive or SharePoint Online connector from Tableau Cloud, the following error occurs and it is not possible to sign in: "You can't sign in here with a personal account. Use your work or school account instead." |
Open |
1426444
|
Tableau Cloud, Tableau Server |
An error would display, "Error parsing command parameter value string", when clicking Reset Name for all fields in web authoring. The field names do reset but the error message displays. |
Open |
1433337
|
Tableau Cloud |
OneDrive and SharePoint Online extracts cannot be refreshed in Tableau Cloud. |
Open |
1439091
|
Tableau Cloud |
Virtual Connection updates are not reflected in related Data Sources. |
Open |
1079300
1204939
|
Tableau Prep |
In Write to Database, if the database or schema does not have any tables (it is empty), navigating to the schema or database will not be possible. The schema needs to have at least one table created to be visible for selection. |
Open |
1349155
|
Tableau Prep |
When a user had a Google Drive enabled for their Tableau Prep Repository folder, they would not be unable to delete "Recovered Flows" from the Prep Builder UI. The workaround is to turn off Google Drive sync and manually delete the folders in the My Tableau Prep Repository/Recovered Flows directory. |
Open |
1396805
|
Tableau Prep |
A Flow error could error when loading a data source which contains a backslash in a column name. Any non-US Superstore sample files will produce an error such as "Error renaming field [Country\Region] to [Country/Region]. Unknown field name 'Country\\Region'." |
Open |
1439910
|
Tableau Prep |
The list of tables when connected to a PostgreSQL database would not show all the tables if there were more than 16384 tables. |
Open |
1020860
|
Tableau Server |
When multiple keys are activated on Tableau Server, registration data may not be available in the Tableau Customer Portal for all keys. |
Open |
1345624
|
Tableau Server |
The "download" option would sometimes be missing from the "Actions by All users" admin view. |
Open |
1375761
|
Tableau Server |
Taking a backup while using the --multithreaded flag would cause a file handle leak on Windows resulting in high cpu usage for the WMI process. |
Open |
1321429
|
Tableau Server |
No error would display when resetting a password and the new password violated the password policy set. This behavior began in 2021.2 and the user could not log in after resetting the password incorrectly. |
Open |
1398851
|
Tableau Server |
When "Manage all Sites" was selected and the "Tasks" reviewed, the Flows tab when selected, would drop the flows count to zero and report that "There are no flows with scheduled tasks." Flows listed under Tasks at the site level would work correctly. |
Open |
1355109
|
Tableau Server |
Linux container installations using an IPV6 address proxy server would fail to activate using the ATR activation method. |
Open |
1414427
|
Tableau Server |
Tableau Server in a container could become unlicensed with an IPv6 proxy server. ATR is the activation method for Linux containers. |
Open |
1406167
|
Tableau Server |
The browser Options menu would not display when performing a right-click in the filter search box on Tableau Server 2021.2 and newer. |
Open |
1376192
|
Tableau Server |
Changing the input parameters of a SAP HANA data source and republishing the change to Tableau Server does not show the changes when opening a workbook from Tableau Server that connects to this updated data source. |
Open |
1244924
|
Tableau Server |
The parameter body text font color would be displayed incorrectly. |
Open |
1427637
|
Tableau Server |
Running "tabcmd refreshextracts" with the "-addcalculations" flag caused the error, "SQLSTATE:58S01" and "Hyper was unable to resolve the database file path". This error occurred in versions 2021.2 and higher, but does not occur in 2020.4 or 2021.1. |
Open |
1422395
|
Tableau Server |
It would not be possible to search users or groups on the permission for content edit screen where the username or group include some Japanese characters (dakuten, handankuten). |
Open |
1378369
|
Tableau Server |
When using the ATR activation method on Linux, it is possible for the activation server to crash and Tableau Server to become unlicensed. |
Open |
1390671
|
Tableau Server |
When upgrading from 2020.3 or 2020.4 to a higher major version, the upgrade could fail due to Ask Data being unable to start up during the rebuild index stage of the upgrade. |
Open |
1436162
|
Tableau Server |
It would sometimes not be possible to acquire a JDBC Connection for the TDS Service. |
Open |
1428670
|
Tableau Server |
With the ATR activation method, Server can become unlicensed when the product keys do not all have the same expiration end date and one key has expired. |
Open |
1443901
|
Tableau Server |
Prep flows fail when the File Store is removed from the flows-only node on 2022.1.4. |
Open |
1420863
|
Tableau Advanced Management |
When uninstalling the Resource Monitoring Tool agent on Windows, the setup process would fail with the error: "One or more issues caused the setup to fail. Please fix the issues and then retry setup." More information is available in this Tableau Knowledge Base article. |
Open |
886877
|
Tableau Cloud |
Tableau Online admin views sometimes took a long time to load, or eventually timed out. |
Open |
1068267
|
Tableau Cloud |
When a scheduled extract refresh of a Quickbooks Online data source runs on Tableau Online, the following error occurs intermittently: "Intuit API Authentication error: Invalid authentication tokens. Login again and retry." |
Open |
1368128
|
Tableau Cloud, Tableau Server |
After selecting "open workbook" sometimes all workbooks would not display. |
Open |
1359250
|
Tableau Cloud, Tableau Server |
The "Publishing" dialogue box name dropdown would sometimes display workbook names. |
Open |
1334368
|
Tableau Server |
When removing a project the dialogue to confirm is truncated in Japanese. |
Open |
1204076
|
Tableau Server |
ASCII code would show instead of Chinese characters in the "shared with me" dialogue. |
Open |
1420983
|
Tableau Server |
Tableau Server configured in a multi-node configuration may fail to back up successfully on 2021.4.7 and 2022.1.2 if the Data Management Add-On is not being used. |
Open |
1425902
|
Tableau Bridge |
An incorrect error message would sometimes display when a Tableau Cloud extract refresh failed. |
Fixed in:
20221.22.0712.0324
|
1431732
|
Tableau Bridge |
When connecting to the latest Tableau Cloud, 2022.2, the session ID was not written to the client logs. |
Fixed in:
20221.22.0712.0324
|
1312060
|
Tableau Desktop, Tableau Server |
An incremental refresh with a Snowflake data source could take too long to complete causing the product to hang. |
Fixed in:
2022.1.4
2021.4.9
2021.3.14
2021.2.15
2021.1.17
|
1410315
|
Tableau Desktop |
The "Total" label was incorrectly translated in Japanese. |
Fixed in:
2021.4.9
2021.3.14
2021.2.15
|
1410856
|
Tableau Desktop, Tableau Server |
When Virtual Connection extracts are refreshed, an unknown error with an error code "305B73A6" could occur in Tableau Desktop and an error, "0xA6F76B8C" in the browser. |
Fixed in:
2022.1.4
2021.4.9
|
1406819
|
Tableau Desktop, Tableau Server |
The multiple values in a Custom List filter does not respect the "All Values in Context" setting. |
Fixed in:
2022.1.4
|
1395700
|
Tableau Server |
The creator_id in the public.tasks Workgroups database could show 0 for refresh extracts connecting to the Anaplan data source. |
Fixed in:
2022.1.4
2021.4.9
2021.3.14
2021.2.15
2021.1.17
2020.4.20
|
1342985
|
Tableau Server |
Client-side rendered text could have a different size when comparing Tableau Desktop to Tableau Server. |
Fixed in:
2021.1.17
2022.1.4
2021.4.9
2021.3.14
2021.2.15
|
1351388
|
Tableau Server |
Back-port update when using the LBLM activation method on Tableau Desktop and Tableau Server is installed in a multi-node environment, LBLM activation intermittent activation failure could occur. |
Fixed in:
2021.3.13
2021.2.15
|
1366825
|
Tableau Server |
Site export and import could fail with a foreign key constraint error message. |
Fixed in:
2022.1.4
2021.4.9
2021.3.14
2021.2.15
|
1392542
|
Tableau Server |
Catalog showed duplicate table entries for the same Oracle table if the Service Name case was different. |
Fixed in:
2022.1.4
2021.4.9
2021.3.14
|
1397626
|
Tableau Server |
With client rendering, long texts could often not wrap correctly. |
Fixed in:
2022.1.4
2021.4.9
2021.3.14
|
1411991
|
Tableau Server |
Dashboard displays could be incorrect with characters crushed or overlapped after an upgrade of the product. |
Fixed in:
2022.1.4
2021.4.9
2021.3.14
|
1361710
|
Tableau Server |
Background Tasks for Non Extracts jobs could fail with the error "ProxyClient was unable to find a gRPC channel to the service 'extract_service' as required by class 'com.tableauosftware.comain.extractdata.grpc.IExtractServiceMaintenanceGrpc'" when no Tableau Advanced Management Add-On was enabled. |
Fixed in:
2022.1.4
2021.4.9
|
1397663
|
Tableau Server |
Clicking on the sort button could cause an exception error with client side rendering when the sort indicator didn't fit in the axis header. |
Fixed in:
2021.4.9
|
1401054
|
Tableau Server |
When attempting to filter the Users page, not all results were returned as expected. |
Fixed in:
2022.1.4
|
1413698
|
Tableau Server |
Case insensitive usernames with the "legacy-identity-mode" disabled could cause login failures. |
Fixed in:
2022.1.4
|
1411846
|
Tableau Server |
The backgrounder logs could grow very large in size specific to the performance monitoring in the metrics instrumentation logs. |
Fixed in:
2022.1.4
|
1394744
|
Tableau Server |
Subscription email for a successful Prep Flow run failed to send. |
Fixed in:
2022.1.4
|
1436502
|
Tableau Server |
Users would sometimes not be able to login or be added to Tableau Server with version 2022.1.0 - 2022.1.3 unless legacy identity mode is selected and this behavior impacted a number of authentication types. |
Fixed in:
2022.1.4
|
Tableau Mobile |
General bug fixes and improvements. |
Fixed in:
2022.718.6397
|
|
Tableau Advanced Management |
This version of the Content Migration Tool will support Advanced Management licenses for Tableau Cloud. Attempting to use previous versions of the Content Migration Tool with Tableau Cloud will result in the following error, even when licensed with Advanced Management, "Valid license required. Verify that the Advanced Management license is enabled and try again." |
Fixed in:
2022.2.1
|