As a global leading Information and Communication Technology (ICT) solution provider, Huawei has always been committed to delivering the most competitive ICT solutions, products and services, to bring maximum value possible for our operators, enterprise customers and consumers, creating a better, all-connected world.
At present, Huawei operates in more than 170 countries and regions around the world, serving more than 1/3 of the world's population. However, with the remarkable growth in international business, the cost of digital operation is also rising. As a result, Huawei partnered with Tableau in 2017, hoping to promote a corporate culture of self-service analysis and help with business decision-making and innovation, to improve its business potential and highlight its business value, by joining-force with the global leader of data visualization.
As a self-service analysis tool, with its cutting-edge visual experience for graphs and charts, powerful and fast data integration, and zero coding requirement, Tableau has played an amazing and important role in the overall digital operations of Huawei — not only dramatically decreased operational cost but greatly accelerated digital analysis process. So far, nearly 3,000 Huawei employees are using Tableau, over 15,000 people benefit from Tableau charts, and hundreds of thousands of important reports have been generated.
As to business, Tableau effectively visualizes the business distribution patterns, revealing business defects or problems in the first place, to help standardize and improve Huawei business, and realize its business value. Especially in global quality-related hot words and quality incidents analysis, the self-service analysis of Tableau can visually present patterns of product defects, which is of great significance for Huawei to thoroughly improve their product quality.
As to management, Tableau also brought a brand new way of thinking to Huawei. Some analysis and applications that would have taken more than a hundred of Huawei people and months of hard work now can be done in a week with Tableau, decreasing the cost of development by nearly 80%. While accelerating development cycle and decreasing the development cost, Tableau also helps Huawei to free up more human resource, so that they can adjust how they explore faster and better, to eventually find out their way of development.