Unlocking Customer Behavior to Optimize Loyalty and Service

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By focusing on consumer behavior analysis, retail companies can improve customer loyalty and employee visibility into their customers’ pain points at every level of the organization. In one view, service agents have the ability to see historical cases, take action on improving customer experience, and ultimately increase customer retention.

Join us during NRF Week to learn more about how Service Cloud + Tableau CRM enables customers in every level of business.