The IT department at The Home Depot is on a mission to drive intelligent business decisions with data. Continuing to think outside the box of traditional IT reporting, they have progressed from inefficient and ungoverned spreadsheets living on individual computers to connected data sources of supported ITSM applications.
Join Sherry McFarland, Staff Product Support Specialist at The Home Depot, as she shares best practices to:
- Leverage the visual analytics capabilities of Tableau to drive delivery insights
- Combine all of their enterprise application data to create one version of the truth
- Improve SLAs with internal customers
- Save money on license costs