Support

Known Issues

Use this list to help decide when to upgrade and to see if we know about issues that are affecting you. Fixed issues are removed after 45 days. See the Release Notes for all fixed issues.

Issue ID 製品 説明 Status
611763 Tableau Desktop

Connecting to a local cube file (.cub) would fail inconsistently with various errors.

Open
532425 Tableau Desktop

Column borders in workbooks created in Tableau 9.2, or prior, were not visible when the workbook was opened in Tableau 9.3 or newer. It was also not possible to add them.

Open
598585 Tableau Desktop

When you explicitly set the geographic role of a field to None, the setting would not be retained after you edited the data source, refreshed an extract, or saved the workbook as a packaged workbook.

Open
612687 Tableau Desktop

If a data connection is lost (e.g. timeout or disconnected network), adding a field into the view would error instead of prompting to reconnect.

Open
632697 Tableau Desktop

Tableau Desktop sometimes became unresponsive when using multiple parameters with a data source based on a stored procedure.

Open
636433 Tableau Desktop

Certain data blending scenarios, involving an SAP HANA data source as the primary data source, stopped working in Tableau 10.0 or higher when they worked in previous versions.

Open
638250 Tableau Desktop

In some cases, colors assigned based on a calculated field did not persist when closing and reopening a workbook.

Open
643843 Tableau Desktop

An intermittent crash would occur, when creating a connection to Google Analytics, if dimensions and measures were selected too quickly.

Open
649063 Tableau Desktop

In some cases, extracting a published data source would unhide hidden fields in the data pane.

Open
640956 Tableau Desktop, Tableau Server

Published extracts based on Custom SQL could not be refreshed using the Data Extract Command Line Utility or the Online Sync Client (Tableau Bridge).

Open
651317 Tableau Server

The drop down menu arrow in the Pages controls did not show as expected.

Open
637197 Tableau Server

After upgrading to Tableau Server 10.2 or higher from a previous version, some views began timing out when you tried to load them.

Open
643380 Tableau Server

When embedded credentials was disabled, non-admin publishers trying to save a workbook in web authoring would encounter an unexpected error.

Open
639594 Tableau Server

When you refreshed data in a view using the toolbar button, performance when reloading the view would sometimes be very slow.

Open
640551 Tableau Server

If a workbook contained a Multiple Values (Custom List) filter, and was published with Prompt User authentication, an error would occur when the workbook was viewed in Tableau Server.

Open
646508 Tableau Server

Published data sources containing custom SQL with parameters joined to other tables would fail to load with an error: Custom SQL relation refers to a non-existent parameter

Open
655173 Tableau Server

File Store process status was not available in distributed environments configured using hostnames containing capital letters. Please see http://kb.tableau.com/articles/issue/filestore-status-not-available-after-upgrading-to-10-3-0-in-distributed-environment for details.

Open
600488 Tableau Server

Activating or refreshing a license key for Tableau Server would fail with a maximum activations error more often than expected.

Open
622600 Tableau Server

In some cases, web authoring in Safari for iOS would fail to load with an error.

Open
654555 Tableau Server, Tableau Online

"TypeError" or "Script Error" or "Uncaught Error..." When Loading Tableau Online and Tableau Public Views. Please see http://kb.tableau.com/articles/Issue/unable-to-load-tableau-online-and-tableau-public-views for details and resolutions.

Open
596154 Tableau Desktop

Formatting text in a sheet on dashboard would sometimes cause text in other sheets on the dashboard to shift unexpectedly.

Fixed in 10.0.10, 10.1.8, 10.2.2
627461 Tableau Desktop, Tableau Server

Updated psqlODBC drivers to version 09.06.0200. This version includes an updated version of OpenSSL 1.0.2k.

Fixed in 10.0.10, 10.1.8, 10.2.2
629681 Tableau Desktop

Creating an extract of a data source containing a union of text files joined to another text file would fail with an error.

Fixed in 10.0.10, 10.1.8, 10.2.2
642691 Tableau Desktop, Tableau Server

Updated Firebird components to version 2.5.6.

Fixed in 10.0.10, 10.1.8, 10.2.2, 9.3.15
644115 Tableau Desktop, Tableau Server

In some workbooks, refreshing the view would cause the view to go blank due to filter selections becoming deselected.

Fixed in 10.0.10, 10.1.8, 10.2.2
639181 Tableau Desktop

When you used a synchronized dual axis, and the secondary axis contained null values, the displayed marks would not line up correctly with the axes.

Fixed in 10.0.11, 10.1.9
612814 Tableau Desktop

When Tableau Desktop was left open and idle for an extended period of time, you would would be prompted multiple times to reconnect to Tableau Server or Tableau Online upon returning.

Fixed in 10.1.8, 10.2.2
605459 Tableau Desktop, Tableau Server

Workbooks connected to published data sources, containing parameters with large numbers of selections, loaded considerably slower than equivalent workbooks using embedded data sources.

Fixed in 10.1.8, 10.2.2
622855 Tableau Desktop

When connected to Exasol in Tableau Desktop, TIMESTAMP WITH LOCAL TIME ZONE fields were not visible.

Fixed in 10.1.8, 10.2.2
628610 Tableau Desktop

Refreshing a published, Snowflake connection based extract, using the Tableau Data Extract Command Line utility, would fail with a There is no active connection to the data source error.

Fixed in 10.1.8, 10.2.2
629151 Tableau Desktop

Exported summary data for some views appeared to be rounded incorrectly when compared to the values shown in Tableau Desktop.

Fixed in 10.1.8, 10.2.2
630566 Tableau Desktop

When you attempted to join Google BigQuery tables containing identically named columns, but with different letter casing, a Duplicate column names in the result are not supported error would occur.

Fixed in 10.1.8, 10.2.2
634848 Tableau Desktop

Some extracts, created using the Tableau SDK, would cause Tableau Desktop for Mac to crash when connecting to the extract.

Fixed in 10.1.8, 10.2.2
632333 Tableau Desktop

When connected to Hortonworks Hadoop Hive, calculations containing the DATEADD function would return null values when they did not in prior versions.

Fixed in 10.1.8, 10.2.2
646210 Tableau Desktop

Workbooks created in Tableau 10.1.3, 10.1.4, 10.1.5, and 10.1.6, that connected to Splunk, could not be opened in other newer versions of Tableau Desktop.

Fixed in 10.1.8, 10.2.2
641819 Tableau Desktop

The Sheet Sorter navigation button would become unresponsive after the first use.

Fixed in 10.1.9, 10.2.3
628941 Tableau Desktop

When using an Other Databases (ODBC) connection the list of available tables would disappear, and need to be reloaded, after any table was added to the join canvas.

Fixed in 10.2.2
630339 Tableau Desktop

Tableau Desktop would sometimes crash when utilizing geometry fields containing null values.

Fixed in 10.2.2
631414 Tableau Desktop

Restored the Microsoft Azure HDInsight Service authentication option to Hive-based connectors.

Fixed in 10.2.2
633103 Tableau Desktop

In some cases, data based on a pivoted field would return null where non-null values were returned prior to Tableau 10.2.

Fixed in 10.2.2
637728 Tableau Desktop

When editing an extracted file-based data source in a packaged workbook, a file not found error would occur and no option to locate the underlying data source file would be presented.

Fixed in 10.2.2
638828 Tableau Desktop, Tableau Server

Workbooks connected to HANA via single sign on would incorrectly prompt for credentials when loaded.

Fixed in 10.2.2
636430 Tableau Desktop

If you disabled automatic updates for filters in a sheet, and then tried to copy the sheet to another workbook, an error would occur.

Fixed in 10.2.3
453511 Tableau Desktop

In some cases when a dimension is used as a filter, values from INCLUDE and EXCLUDE level of detail calculations did not sort or total correctly.

Fixed in 10.3
542110 Tableau Desktop

Using the Tableau Data Extract Command-Line Utility to refresh a published extract, based on a local text file, would fail with errors.

Fixed in 10.3
572357 Tableau Desktop, Tableau Server

When you exported a very large crosstab to Excel in Tableau Server, a Session Ended by Server error could occur due to resource exhaustion. Tableau Server now warns that the export is too large and will not permit the export.

Fixed in 10.3
585298 Tableau Desktop

In the Open workbook from Tableau Server dialog, you could select a workbook to be opened but the selection sometimes would not be highlighted.

Fixed in 10.3
596184 Tableau Desktop

Size legends would appear unexpectedly and show 'Null' when all values were filtered out in some views.

Fixed in 10.3
596554 Tableau Desktop

The order of parameters in the Edit Reference Line, Band, or Box dialog did not remain consistent.

Fixed in 10.3
599226 Tableau Desktop

Corrected map polygons for Florida zip codes 33556 and 33147.

Fixed in 10.3
599564 Tableau Desktop

When you filtered a view using a group, the view would sometimes become blank after modifying and applying the filter.

Fixed in 10.3
603825 Tableau Desktop

When using map small multiples, custom polygons could sometimes overlap between the separate map panes.

Fixed in 10.3
612159 Tableau Desktop

Opening older workbooks connected to SAS files would sometimes fail with Cannot get modification time of non-existent path errors.

Fixed in 10.3
613521 Tableau Desktop

When you used a calculated field, containing an INCLUDE or EXCLUDE level of detail expression, as a filter and selected All Values, the field would either become invalid or the view would not get filtered correctly.

Fixed in 10.3
615926 Tableau Desktop

Corrected the border for the province of Zeeland in the Netherlands.

Fixed in 10.3
616116 Tableau Desktop

In some scenarios, involving calculated fields or sets based on a user filter, changing the user did not refresh the view to show data based on the newly selected user.

Fixed in 10.3
622958 Tableau Desktop

In some cases, opening a workbook connected to Amazon Redshift would fail with a No such column error.

Fixed in 10.3
625052 Tableau Desktop

Appending data from a file to an extract created from a file-based data source would fail with an error.

Fixed in 10.3
626196 Tableau Desktop

When connected to Google BigQuery, custom SQL statements containing tab or carriage return characters would fail to execute with a parse error.

Fixed in 10.3
632138 Tableau Desktop

Excess Kurtosis summary data was not calculated correctly for some data sets.

Fixed in 10.3
612730 Tableau Desktop, Tableau Server

When you show totals in the view and you want a table calculation filter to apply to the totals, you can now select Apply to totals in the drop-down menu for that filter (on the Filters shelf). This option lets you decide when a table calculation filter should be applied to totals.

Fixed in 10.3
607385 Tableau Desktop

When you use the Latest Date setting for a discrete date filter, the latest date setting applies only to data source filters in a workbook. If you are using additional filters in a view (including relative date filters and context filters), the Latest Date setting may result in an empty view with no data when those additional filters do not select data from the latest date in the database.

Fixed in 10.3
630831 Tableau Desktop

When connected to a Hive data source, converting a string field to date would return null values.

Fixed in 9.2.18, 10.0.9, 9.3.15, 10.1.7, 10.2.1
585976 Tableau Desktop

Editing aliases for discrete fields would sometimes result in an internal error.

Fixed in 10.0.9, 9.3.15, 10.1.7, 10.2.1
614537 Tableau Desktop

Tableau Desktop would take an unreasonable amount of time to launch on some Mac systems. A workaround was to remove .local from the machine host name.

Fixed in 10.0.9, 9.3.15, 10.1.7, 10.2.1
616479 Tableau Desktop

Certain custom WMS maps would be rendered with large white gaps in map tiles.

Fixed in 10.0.9, 9.3.15, 10.1.7, 10.2.1
528595 Tableau Desktop

In some cases, when connected to an extracted data source, using a calculation involving the RANK function would result in a no such column error.

Fixed in 9.3.15
637037 Tableau Desktop

When you were connected to Microsoft Analysis Services, trying to use certain calculated fields as a filter would result in a No such column error.

Fixed in 9.3.16
642770 Tableau Server

Tabcmd export would fail if the URL to the view contained a dollar sign ($).

Fixed in 10.0.11, 10.1.9, 10.2.3
595513 Tableau Server

When you published a workbook via tabcmd, and it failed for a valid reason (e.g. incorrect data source information), subsequent attempts to republish the workbook would continue to fail even if the issue had been corrected.

Fixed in 10.1.8, 10.2.2
593020 Tableau Server

Views would intermittently fail to load without any error and appear blank in Tableau Server due to underlying calculated fields being incorrectly evaluated as invalid.

Fixed in 10.1.8, 10.2.2
621314 Tableau Server

Certain workbooks would encounter a Session ended by server error when you changed a parameter selection.

Fixed in 10.1.8, 10.2.2
629230 Tableau Server

Data Server processes would sometimes crash when loading a dashboard with multiple sheets connected to a text file in a network shared folder.

Fixed in 10.1.8, 10.2.2
630679 Tableau Server

In some cases, published views connected to a published data source would render with incorrect values due to fiscal year start being inadvertently ignored.

Fixed in 10.1.8, 10.2.2
634192 Tableau Server

A Version mismatch error would intermittently occur when loading views, typically when Tableau Server was under high load.

Fixed in 10.1.8, 10.2.2
613969 Tableau Server

If a dashboard had a name that was longer than 160 characters, an error would occur when you tried to download it as an image or PDF.

Fixed in 10.1.8, 10.2.2
585385 Tableau Server

In some cases old extracts were not correctly cleaned up, potentially resulting in low disk space issues.

Fixed in 10.1.9, 10.2.3
610733 Tableau Server

In workbooks containing a live file-based connection using a UNC path, and an extracted cross-database join connection that also included a UNC path based connection, refreshing the workbook extract would cause the standalone live file-based connection to fail to update.

Fixed in 10.1.9, 10.2.3
614885 Tableau Server

In some cases when you used a fixed axis, not all marks would be displayed after publishing the workbook to Tableau Server.

Fixed in 10.1.9, 10.2.3, 9.3.16
626426 Tableau Server

When your Tableau Server language was set to a European language, or Japanese, it was not possible to add a user permissions rule to a published data source.

Fixed in 10.1.9, 10.2.3
628005 Tableau Server

When certain font and font size combinations were used, axis labels would be truncated if the axis title was hidden.

Fixed in 10.2.2
628530 Tableau Server

The JavaScriptAPI getMarksAsync() function failed to return information for some larger, more complex crosstab views.

Fixed in 10.2.2
630276 Tableau Server

Loading certain dashboards would fail with a Cannot read property 'substr' of undefined error.

Fixed in 10.2.2
630370 Tableau Server

When you tried to load different revisions of a published workbook, the same revision version was always displayed.

Fixed in 10.2.2
632087 Tableau Server

Labels for heat map views, created using square marks, were not displayed past the first page when the view also utilized multiple pages.

Fixed in 10.2.2
639158 Tableau Server

Data Server processes would sometimes hang when you loaded a workbook connected to a published data source based on a text file located in a shared network folder.

Fixed in 10.2.2
633211 Tableau Server

When you enabled external SSL using a certificate key passphrase, the gateway process would sometimes fail to start.

Fixed in 10.2.3
645803 Tableau Server

Previously, turning off the Data Server global protocol pool (native_api.dataserver_single_protocol_pool) would also turn off the global query cache as a side-effect. Now, global query cache is controlled by a separate setting: native_api.dataserver_single_query_cache_service.

Fixed in 10.2.3
589911 Tableau Server

Depending on the browser, vertical or horizontal scroll bars would sometimes appear in legends after publishing a workbook to Tableau Server.

Fixed in 10.3
594263 Tableau Server

Workbooks with a large number of invalid field references would sometimes take a very long time to load.

Fixed in 10.3
596595 Tableau Server

When publishing workbooks with a mix of user specific and non-user specific views, preview thumbnails would be generated for user specific views.

Fixed in 10.3
597596 Tableau Server

For some views, if you subscribed to the view and selected the Don't send if view is empty option, the subscription would always fail with an error: Failed to perform data condition evaluation...java.lang.RuntimeException: Some subscriptions were not sent successfully

Fixed in 10.3
627773 Tableau Server

Hiding the navigation bar in Tableau Server worked inconsistently.

Fixed in 10.3
632750 Tableau Server

When you signed into Tableau Server using SAML, and only had access to the Default site, you would still be prompted to choose a site to sign into.

Fixed in 10.3
633652 Tableau Server

The download image and download crosstab dialogs in Tableau Server did not render correctly.

Fixed in 10.3
575466 Tableau Server

When viewing a viz in a mobile browser, a small banner encourages users to open Tableau Mobile, or to install the app if they don't have it.

Fixed in 10.3
629149 Tableau Server

Subscriptions for views based on published live data sources would sometimes fail with an error: view could not be rendered

Fixed in 9.3.15
637437 Tableau Online

In some cases, it was not possible to deselect filled map marks.

Fixed in 10.2.2