MEDIA ALERT: Claire House Children’s Hospice Gets Better Sense of Donor Data with Tableau


Tableau Provides Insights to Improve Impact on Communities

Publish Date: 18 février, 2014 - 06:00

Tableau Software (NYSE: DATA) today announced that Claire House Children’s Hospice is using its software to help see and understand its data. The UK hospice looks after 160 families, providing respite and end-of-life care for children and young adults with life limiting medical conditions. The hospice receives limited government funding and relies on the generosity of donors and fundraisers to keep the doors open. With Tableau, Claire House hopes to get a better sense of its donor data so it can maximize its contributions and have a great impact on its communities.

Located on the Wirral Peninsula, Claire House helps families from across Merseyside, Cheshire, North Wales, West Lancashire and the Isle of Man to provide a home-from-home environment. Although it’s located in North West England, the charity has already realized through analyzing its data in Tableau that its donors come from all over the UK.

“We’ve just started to analyze our data in Tableau, but we’ve already come across some interesting findings about our donors,” said Janet Abraham, Donor Development Manager at Claire House. “Our transactional data shows us that people from all walks of life are supporting us and they’re contributing in different ways. Some may be monthly or one-time contributors while businesses might support us as their charity of the year. Mapping it out helps us to improve our engagement and ultimately our impact in our communities.”

“Claire House provides its hospice care at no charge to the families it helps so understanding the donor patterns is extremely important,” said James Eiloart, Vice President of EMEA for Tableau Software. “This charity is a wonderful example of how insights from data can have a real, meaningful human impact. We’re thrilled to support their mission.”

Claire House has plans to analyze data beyond its transactional information in the future. With Tableau, it hopes to better understand its impact in particular areas and ultimately provide more resources and services for families.

Those interested in supporting Claire House can go to www.claire-house.org.uk.

About Claire House
Established in 1998, Claire House Children’s Hospice provides respite and care to children and young people with life-limiting medical conditions. The hospice also provides support for the entire family. The hospice looks after families from across the North West of England and North Wales including Merseyside, Cheshire, West Lancashire and the Isle of Man.

The hospice receives limited government funding and relies on donations and fundraising to cover its £2.7million yearly cost of care.

For more information on the work of the hospice, visit www.claire-house.org.uk.

About Tableau
Tableau Software (NYSE: DATA) helps people see and understand data. Tableau helps anyone quickly analyze, visualize and share information. More than 17,000 customer accounts get rapid results with Tableau in the office and on-the-go. And tens of thousands of people use Tableau Public to share data in their blogs and websites. See how Tableau can help you by downloading the free trial at www.tableau.com/trial.

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