What is the news?
Salesforce has completed its acquisition of Tableau, bringing together the world’s #1 CRM with the #1 analytics platform.
Are there any changes to Tableau that I should know about?
Although the transaction has closed, the UK Competition and Markets Authority (CMA), the UK’s antitrust regulator, has recently decided to review the transaction. Until the UK CMA completes its review, the companies will remain operationally separate.
Will my account team / customer success team / support team change?
No. Customers should continue reaching out separately to their Tableau and Salesforce sales, customer success, and support teams.
I’m a customer of both Salesforce and Tableau. Who should I call for support?
Customers should continue reaching out separately to their existing support teams for the platform in question- either at Salesforce or Tableau.
Will Tableau continue to support non-Salesforce CRM products?
Yes. Tableau remains committed to customer choice and flexibility.
Can I buy Salesforce products from Tableau now?
Salesforce products are not available for purchase from Tableau while the CMA completes its review.
Can I buy Tableau products from Salesforce now?
There are no changes to how Tableau products are purchased, you can continue to purchase products as you do normally - from Tableau, a Tableau partner, or from the Tableau web store.
Do I need to be a Salesforce customer to buy Tableau products? Will that change in the future?
What will happen with existing contracts?
We are remaining separate companies and will honor existing contracts, so you can proceed with confidence on planned purchases.
My Tableau renewal will be coming up soon, will that be impacted?
No, there are no expected disruptions for Tableau agreement processing.
Can I pull forward my Tableau renewal?
You should discuss the details of this with your Tableau account team or partner.
Can I consolidate my agreements with Tableau and Salesforce?
No, not at this time.
I’m working with a Tableau Partner, will anything change on the status of Tableau Partners?
There are no planned changes for Tableau partners.
Will I continue to be invoiced by the same entity?
Yes, there are no changes to the invoice process at this time.
Will Tableau Conference 2019 in Las Vegas still happen?
Absolutely. We are excited to see you there.
Will the Tableau Academic program continue?
Yes. Helping students and teachers see and understand data is a core part of our mission.
Will Tableau Public still be available for free?
Yes. Tableau Public is part of the foundation of the Tableau Community and no changes are planned.