Tableau Software Helps Medway Youth Trust Offer Data-Driven Support for At-Risk Young People


UK charity uses predictive analytics to connect multiple data sources and give vulnerable young people the chance of a brighter future

Publish Date: 4 Septiembre, 2013 - 06:00

Medway Youth Trust, a registered charity based just outside London, is tackling youth unemployment and the risk of becoming unemployed with the help of Tableau Software (NYSE: DATA), the global leader in rapid-fire, easy-to-use business analytics software. Medway Youth Trust, which offers advice, help and guidance to young people in the Medway area, has deployed Tableau dashboards to analyse structured and unstructured data from a variety of sources so it can identify those most at risk of becoming unemployed before they leave compulsory education.

By using Tableau dashboards, Medway Youth Trust has been able to connect information from a number of different data sources including management systems in schools and colleges. This is used to map the path of young people from the age of 12 through to those in their late teens or early twenties. Advisers can use this data to assess the risk each young person faces of becoming unemployed, which means that interventions are more timely and restricted financial resources are more targeted, meaning that as a local authority contractor we understand who needs help, when they need it and where those most in need are located.

“A key part of what we do is to identify those who are most at risk, so that resources can be allocated accordingly,” explained Gary Seaman, Head of Business Analytics at Medway Youth Trust. “Before Tableau, we used bar graphs and charts in Excel spreadsheets to help us achieve this. However, the problem was that much of the data our advisers relied upon was unstructured historical information. As it was in free text form it was difficult to reconcile with the Excel format.”

He continued: “Using Tableau to draw data from both structured and unstructured sources has allowed our advisers to completely visualise the progress of young people. As a result, our advisers are able to visually map the progress of specific cases and our management team is able to better monitor performance.”

James Eiloart, VP EMEA at Tableau Software commented,
“By enabling advisers to easily ask and answer questions of their data, Medway Youth Trust has empowered them to make better-informed decisions. This allows advisers to spend time where it’s needed, giving those most at risk a chance of a brighter future.”

About Medway Youth Trust
Medway Youth Trust is a registered charity with BIG aspirations for young people and our community. Established in April 2008, we cannot claim tradition or a sense of history but this just means that we are not stifled by the past. We are not and do not intend to be just another young people’s charity. We have distinctive features which we believe makes Medway Youth Trust different.

About Tableau Software
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