Known issues

In environments where client certificates are optional, Tableau Desktop on Mac sometimes failed to connect to SSL-enabled Tableau Server with the error "Tableau Desktop could not find a client certificate that is valid to sign in to this server. Contact your administrator for an updated certificate."

The Denodo connector sometimes failed to recognise the driver.

Sometimes background formatting changed unexpectedly when upgrading workbooks from 2018.1 to 2018.2 or newer versions.

When using Teradata driver version 16.20 or higher, initial SQL containing command statements failed to execute.

When viewing a sheet which uses forecasting with a fiscal year start date set, sometimes an "Invalid vectorsubscript" error occurred.

When connected to Vertica, calculations using "DAY" within "DATEADD" resulted in the following error "ERROR 4286: Operator does not exist: timestamp + time"

When connecting to MapR Hadoop Hive and selecting multiple dates in a filter, the following error sometimes occurred: "The arguments for IN should be the same type! Types are: {date IN (timestamp, timestamp, timestamp)}"

SAP BW calculated members created under a hierarchy sometimes failed to display in the view.

Floating parameters with a transparent background reverted to a white background after saving.

Custom SQL queries using DATETIME function on Google BigQuery data with microsecond precision displayed results as "null" or "#Error" when using a non-English locale.

When installing or upgrading to a Tableau Desktop or Tableau Prep Builder version released after 1 June 2019 on macOS Catalina, a “‘Tableau Desktop.pkg’ can’t be opened because Apple cannot check it for malicious software.” error occurred. This behaviour is related to the macOS notarisation process.

Running a flow via the command line created temp files which were not deleted and could consume excessive disk space.

In Tableau Prep Builder, sometimes bigint data was rounded incorrectly.

When launching Tableau Prep Builder 2019.2.2 or newer on macOS Catalina, the following error occurred: "Error running Tableau Prep Builder. The My Tableau Prep repository is either read only or can't be found. Check that the repository location is in a directory with write permissions or contact your system administrator." For more information, see this Knowledge Base article.

Upgrade failed with "InstallerException raised during installation. com.tableausoftware.installer.InstallerException: Error performing backup" error when there was no file store on the controller node.

When you downloaded a file from Tableau Server using Safari, Chinese, Japanese and Korean characters in the filename were replaced with blanks.

When using the Tableau JavaScript API FILTER_CHANGE events were incorrectly sent for sheets

When a workbook had multiple data sources and some of the data sources had user filters, extract refreshes for the workbook failed with the error "com.tableausoftware.nativeapi.exceptions.DataSourceException: Cannot evaluate user filter; no current user or group."

Loading a view that used URL parameters to pass values to custom SQL parameters in a published data source could result in unexpected data being loaded.

Date range filters did not filter out nulls by default when editing a workbook on the web.

Bridge machine runs out of memory with this error "ERROR: Could not allocate enough memory. Unable to create extract."

When navigating between story points on Tableau Server, a "LogicException: Internal Error - An unexpected error occurred and the operation could not be completed" error sometimes occurred.

After the Tableau Online 2019.2 upgrade, when a user's locale is Chinese or Japanese, the [Modified]/[Created] column's date is missing "month" in kanji "月".

After changing a Tableau Online or Tableau Server site name, members of user filters show as "external\".

When you made a filter selection and then selected multiple marks on the view, sometimes incorrect marks were highlighted.

Worksheets containing a Boolean filter from a Snowflake data source change after publishing and show incorrect data.

Sometimes, temp files generated by Tableau Bridge continued to increase over time and were not cleared out as expected.

After changing the site URL of a Tableau Online site, the following error occurred when using Tableau Desktop to open a workbook that connected to a data source published before the site URL change was made: "Item not found (error code 12)"

Attempting to publish a SAP HANA data source (live connection with SSL) to Tableau Online would fail and the following error would occur: "Tableau Online can't connect to the data source specified or publish it with a live connection. You might need to add Tableau Online to your data provider's authorized list, using the IP address range appropriate for your site location."

Calculations using DATEPART('second') returned unexpectedly rounded results in some cases.

Some error and dialogue boxes appeared black or transparent on Citrix.

After setting the width and height of a dashboard object, clicking into the view sometimes resulted in an "Internal Error" message.

Maps including Russia had missing countries when exported to .emf format.

When connected to Google Drive or OneDrive, files with a capitalized extension were grayed out and could not be selected.

Requests for mapsconfig.tableau.com were sent through http:// and not https://

When you saved a view based on an extract after filtering to a single value and closed the workbook, the view was sometimes unexpectedly blank after reopening.

When a view has a reference line on the table computed on Median and is set to "Line only", and all quick filter values are unchecked in any quick filter on the view, the workbook crashes.

Error "collation mismatch" when running a flow in Prep 2019.2.3 or 2019.2.2, but success with Prep 2019.2.1.

Error "Failure evaluating to database: ERROR: db1 TableauTemp (table name) does not exist" when running flow.

Google BigQuery connector fails to launch on Mac.

When running an output step, an error occurs "Failure evaluating to database: ERROR: collation mismatch, use COLLATE statements to resolve".

Accepting a Prep recommendation to map values to null causes all data to disappear and profile pane goes blank.

After changing the datatype from datetime to date for a "dateStrring" field on an input node, the following error appears: "System error: Unable to run input node: Failure evaluating to database: all inputs to union must have matching column types".

Collation error when running attached flow with Excel and text files.

When attempting to refresh an extract, the refresh sometimes failed and the following error occurred: "PQresultStatus: 7 ERROR: Unable to resolve database file path."

When you tried to Save or Save As in Web Edit while multiple sheets were prompting for authentication, an "Unexpected server error TableauException" error occurred.

SSO users were not automatically logged in when accessing views that contained spaces in URL parameters or filter values.

Comments failed to load on published workbooks when using Microsoft Edge browser version 44.

Some services failed to start, and errors "Checking Zookeeper to see if SOLR is in cloud mode" or "Could not connect to Zookeeper" were found in the logs

When Pages targeted a sheet that was removed from any device layout, an "Error: Unknown worksheet name" error occurred, even if the sheet was present in the layout being used.

When server-wide SAML was enabled, the Add user button was greyed out.

The URL parameter ":alerts=no" did not hide the Alerts button in embedded views.

After following a URL link to a site different from the dashboard containing the link, the original dashboard became unresponsive.

When installing or restarting Tableau Server, starting up fails (despite several retries) and the following error might occur in the TSM status: "Tableau Server Tableau Prep Conductor [...] is in an error state."

When site SAML was enabled, sometimes users were unable to log in and the following error occurred: "This page could not be accessed. Either it does not exist, or you do not have the necessary permissions."

Sometimes the "New workbook" button was available when web authoring was disabled. Clicking this button resulted in a "Resource not found" error.

When attempting to change content ownership and selecting a user who already owns the content, a message indicates"The owner ofhas been changed", which is misleading as no actual ownership has changed.

When signing into Tableau Online through a browser or Tableau Desktop, an error occurs: "Not authorised, invalid username or password. (errorCode=16)" after being added to site successfully.

Week date filter range changes after publishing workbook.

When attempting to load workbook in Tableau Server or Tableau Online, this error appears: "Cannot read property 'length' of undefined".

When editing schedule for 200+ subscriptions, the following error occurred "Failed to change subscription schedule".

When trying to delete data sources in Tableau Online, the error "Could not delete data source" occurs.

Data sources that contain user filters fail to refresh in Tableau Online with error "Cannot evaluate user filter; no current user or group".

When viewed in a web browser, reference lines are only rendered for the first page in worksheets that use the Pages shelf, and subsequent pages fail to render reference lines.

Tableau Bridge is stuck while loading data sources and then client UI disappears from system tray.

Subscription of view fails to send due to workbook permissions.

When publishing a dashboard to Tableau Online, some of the cross-tab cells do not show their data.

Subscription emails not received although they are shown as sent from Tableau Online.

Tooltip displays fine in Desktop, but not after publishing workbook to Online (with data source embedded and separate). When appending "?:render=false", the tooltip then displays as expected.

When saving edits made while web authoring in Tableau Online, a generic "Session ended by server" error occurs. Occasionally VizQL Server pending JDBC connections in postgres is timed out waiting for the connection pool.