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Workshop: Dashboards - Part 2

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Big Book of Dashboards, Part 2

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Speaker Information: Jeffrey A. Shaffer is the Chief Operating Officer and Vice President of Information Technology and Analytics at Unifund and Recovery Decision Science. Mr. Shaffer is also Adjunct Professor at the University of Cincinnati in the Carl H. Lindner College of Business teaching Data Visualization where he was awarded the 2016 and 2021 Adjunct Faculty of the Year Award for Operations, Business Analytics and Information Systems. He is a regular speaker at conferences, symposiums, universities, and corporate training programs on the topic of data visualization, data mining and Tableau. Mr. Shaffer has also taught data visualization at the KPMG Advisory University, and for the University of Cincinnati Center for Business Analytics, and many Fortune 500 companies. He is a five-time Tableau Visionary, and in 2021 was inducted into the Tableau Visionary Hall of Fame. He is also the co-founder and leader of the Cincinnati Tableau User Group.

Mr. Shaffer is an author of The Big Book of Dashboards which was on the Shortlist for the Kantar Information is Beautiful Awards in 2017. He curates the and blogs regularly on the topics of Data Visualization and Tableau at He is also the co-host of Chart Chat which was awarded the 2021 Data Literacy award for the Most Interesting Data Podcast.

Audience: This course is designed for the beginner to intermediate Tableau user.

Learn how to build world-class business dashboards from the author of the best-selling book The Big Book of Dashboards.

A well-designed dashboard can point out risks, opportunities, and more; but common challenges and misconceptions can make your dashboard useless at best, and misleading at worst. This workshop will discuss the tools, guidance, and models you need to produce great dashboards that inform, enlighten, and engage.

PLEASE NOTE: This is the second part of a two-part workshop. Please make sure to register and complete  Workshop: Dashboards Part 1.

Duration: Four hours of live virtual training sessions

Prerequisites: Completion of Workshop: Big Book Of Dashboards - Part 1 course. Also, completion of the Desktop I: Fundamentals course, or equivalent experience with the Tableau Desktop product, is recommended but not required.

Course Includes: This course includes a digital student resources folder containing reference material to reinforce the skills and knowledge attained during the workshop.

Workshop Agenda:

Part 2:

  • Engagement through personalization
  • Data visualization best practices and dashboard design
  • Design Examples: Compare and Contrast
  • Mapping
  • Critical Thinking in Data Visualization


Questions? Check out the Virtual Course FAQ.