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Evaluating net cost and business value
The report was authored by Bill Kirwin, Founder and President of International Institute of IT Economics (and former Gartner analyst). Bill is acknowledged as the creator of IT Total Cost of Ownership methodology and corresponding models. The report offers best-practice recommendations for accurately assessing the total cost of ownership and value of business intelligence solutions. These recommendations include:
- Infrastructure, software, data and labour costs: Comprehensively evaluate costs including FTE or vendor resources and end user training
- Net business value: Assess the value created by end users minus the cost of the effort employed to create the value
Tableau was also far easier to use, receiving our survey's highest 'ease of use' score of 4.8 out of 5, while other solutions were rated an average 2.0.