Mapping the pandemic
Democratizing analytics capabilities across the organization afforded the DDC a critical advantage in managing the Covid-19 crisis. When employees in the field responsible for disease control are equipped with the skills needed to work with data insights, they can plan in advance knowing where, which group and when there might be an outbreak. For instance, following a recent outbreak, DDC was able to identify a specific region of concern and create a control zone to minimize the spread.
During the pandemic, the DDC relied heavily on Tableau to inform its response. They have had to maintain oversight on the situation over the whole of Thailand and leveraged Tableau to consolidate information from various regions in the country. By developing real-time visualizations to understand the impact of Covid-19 in different regions, they could remain agile to make real-time public health decisions.
Data has also been a critical asset to support the efficient allocation of resources. The DDC collates data from 500-600 hospitals in their data warehouse - ranging from the number of available hospital beds, availability of medicine and vaccinations and number of patients serving quarantine. Combining all this information in a central place like Tableau empowered the DDC to better manage their resources in line with the most immediate priorities.
It has also been crucial for the DDC to maintain public trust and confidence. They rely on data as a single, objective source of truth and frequently publish visualizations on their website to keep people informed of the ongoing situation. As the situation continues to evolve, the DDC is able to maintain this an effective channel of communication with the public.