A tale of two universities: Tableau in higher education



Watch how Tableau has impacted life on campus for both Santa Barbara City College, a beachside community college; and Indiana University, a leading research university.

Robert Else, Senior Director of Institutional Research and Planning, Santa Barbara City College: I love coming to work. I love coming on campus. The campus is teeming with students, all trying to succeed in their educational goals. Santa Barbara City College is a two-year community college. We offer associates degrees, and helping students progress through basic skills courses.

Bridgett Milner, Senior Associate Director at the Office of Enrollment Management, Indiana University: College is this great place where students explore and find themselves, and I get to work making that place even more amazing. IU is a big Midwestern university. My job is monitoring and ultimately proposing courses of action to help become a more amazing place. Ideally, we're recruiting and enrolling a great class that then graduates.

Robert: Our main tool in doing this is looking at data that shows us where students are progressing and where students are getting stuck. I'm convinced that having Tableau contributes to the success across the campus.

Bridgett: The biggest surprise was how easy it was to use.

Robert: Right away, we built things that were useful and revealing. And for a small department like ours, that's huge.

Bridgett: Putting that data in and uncovering trends easily—things that used to take us hours now often take us mere seconds.

Robert: We can say well, let's change this filter ...

Bridgett: ... pull the field over ...

Robert: ... and, there's the answer.

Bridgett: I attend weekly meetings with our leadership team. Having a tool where we can easily break things apart when we're making decisions is powerful.

You break down silos, and you're seeing the college as a whole. Tableau has helped the school to make better decisions that affect student success.

Robert: You break down silos, and you're seeing the college as a whole, which any organization really ought to be doing.

Bridgett: We're uncovering new ideas all of the time about how we might do things better.

Robert: Tableau has helped the school to make better decisions that affect student success.



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