Focusing on the real business issues at Citibank



Citibank works on many large, complex projects. In this video, senior project manager Duncan Slater discusses how Tableau helps the financial institution create actionable insights using data.

Tableau: How long have you been using Tableau?
Duncan Slater, Senior Project Manager: I personally have been using Tableau in a number of different roles for around two years. And, typically, we've been using it in a data discovery mode. So we've been learning things about our data, learning things about our business, and creating actionable insights off the back of that data.

Tableau: What is working with Tableau like?
Duncan: So in terms of our general experience with Tableau is – it's a really positive experience.

Right from something as simple as installing the product right through to publishing on Tableau Public or publishing on Tableau Server—all of these tasks have really been stripped down to make them as user-centric as possible, and something which allows us to focus on the real business issues and not become deep technologists.

So what I enjoy most about working with Tableau is really the ease of creating new visualizations. The fact that you spend most of the time not on the data itself, but, rather, on what is the data telling me about the business problem that I'm looking to solve?

Tableau: Can you give an example of when Tableau was helpful?
Duncan: A lot of the things we're looking at are internal, confidential data that we can't share externally. So it's creating value for the organization. Obviously, that's happening behind the scenes, but at the same time, we can really focus on the business issues and allow the software to get out of the way and allow us to quickly develop the insights which we're looking for. So that's been my overall experience of Tableau and the reason why we continue to use it.

From something as simple as installing the product right through to publishing on Tableau Public or publishing on Tableau Server—all of these tasks have really been stripped down to make them as user-centric as possible… we can really focus on the business issues and allow the software to get out of the way.



You might also be interested in...