Kevin Sonsky, Senior Director of Business Intelligence: Tableau approached us about this new initiative called Tableau Drive when we were looking into ways to figure out ‘How do we adapt to a self-service environment?’
It's very different than the traditional BI engagement between IT and the business users
The Tableau Drive process has helped us figure out how to strike the balance between allowing the creativity of self-service while also driving the governance when and where it makes sense.
Tableau: Why is that important to your business?
Kevin: If we free our uses to have more creativity with the data, it means that we have exponentially more experienced people who understand the data better than anyone else, driving insights and analysis with faster decisions.
Tableau: Does Tableau play a role in your short- and long-term planning?
Kevin: With Tableau Drive, we get an extensive multi-week engagement where we go through the process, SLAs, and documentation about how we're all going to work together in enabling self-service across enterprise scale.
So having the Tableau Consulting in the room as we're trying to figure out the right roles and responsibilities, the right way to set up the server environment, the right policies and procedures to set on enterprise scale has been able to give us the insight and expertise to make the decisions that we're going to be using going forward.
Tableau: How does a company know when it's time adopt Tableau?
Kevin: I recommend using Tableau Drive, particularly if you're reached an inflection point in your organization where you're looking for how to deploy enterprise-wide standards and still allowing the users to have that creativity and self-service model.