BackSpace drives forward with Tableau partnership



BackSpace consultants strive to help clients make better decisions with help from agile technologies. In this video, BackSpace Account Manager Maurizio Pancorvo talks partnering with Tableau.

Business and technology consultants at BackSpace work to help clients make the most of their technology, data, and opportunities. Hear what BackSpace Account Manager Maurizio Pancorvo has to say about partnering with Tableau.

Tableau: How has partnering with Tableau impacted your company?
Maurizio Pancorvo, Account Manager: When we started the company, we used to sell the old way of BI tools. And Tableau has this new approach—we believe that it was a little bit different of what we used to do in Chile.

It’s not only on the… in the license, the selling, also in the value proposition we give to our customers, to give an assessment on what they need. So it’s been great.

Tableau: How has your partnership changed over time?
Maurizio: We started as referral partners in first instance and the experience was great. All the customers were so excited about the technology and it was something that it wasn’t yet so available in Chile.

So we decided to make a step up and became reseller partners. It’s important to give the customer a real support and confidence that they are working not only with the partner but also with the company.

I mean, they can see and they can feel that the link between the partner and Tableau is so immediate; they have no problem with their business nowadays, so they can be fully confident about that.

Because I don’t know business is not only about business, I think it’s a lot about being close to people, and they are really warm with us.

Tableau: That's fantastic to hear! Can you tell us how it feels to partner with Tableau?

The Tableau team has been excellent with us. For instance, on the tech side, or on the sales side, the support they give us is unbelievable. It get us so excited about it that in the company, in BackSpace, we feel that we must deliver at the same level or more.

Maurizio: The Tableau team has been excellent with us. For instance, on the tech side, or on the sales side, the support they give us is unbelievable. It get us so excited about it that in the company, in BackSpace, we feel that we must deliver at the same level or more.

I think Tableau has made us a better company.



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