Accenture: "We can do things that were simply not possible before."



Founded in 1989 and with 400,000 employees today, Accenture is one of the world leaders in professional consulting, technology and outsourcing services. Accenture delivers services to customers from 40 industries in over 120 countries worldwide. Creating presentations for customers used to take hours and several people. For deeper analysis in less time, Accenture’s Germany team turned to Tableau.

Accenture analyzes huge data volumes to provide customers with interactive presentations about current financial performance and new market trends.

With Tableau, Accenture can now quickly generate reports that used to take three to four people over two weeks. Instead of static PowerPoints, Accenture relies on interactive dashboards—enhancing data conversations and encouraging exploration.

Daniel Hüdig, Senior Reasearch Principal at Accenture, said, “We can do things that were just simply not possible before.”


Tableau: Can you give an overview about how Accenture uses Tableau?
Dr. Hüdig, Senior Principal at Accenture Research: We at Accenture Research use Tableau to enable our own people to be able to speak to their clients about their own context.

Tableau: What is the Tableau solution used for in your company?
Dr. Hüdig: Our role is to make sense of the massive amounts of information. We look at financial performance of our clients to identify potential weak spots. We look at the emerging challenges they may have and we packaged that into a presentation which is interactive, enabling a common ideation about what should be the next steps for our clients.

You are instantly able to create a story that normally would have taken probably three, four people, and a week or two to come up with.

Dr. Hüdig: At the moment we have largely Tableau Desktop. We have started to experiment with Tableau Server. Our reasoning is here to enable better workflow processes, so that we can work between our different units across the world, we have colleagues from Japan, China, India, Europe, to the Americas, North and South America, using the software, you will collaboratively different specialties coming in.

Tableau: How satisfied are your users?
Dr. Hüdig: It’s always really nice to see how people receive this when they see how they can interact with the data themselves.

Tableau: What benefits has the solution brought to your organization?
Dr. Hüdig: It enables new insights and that is much more powerful than what we used to have when there was very little interaction.
We try to anticipate what they may be looking for to solve their own problem and to hence create an offering which enables them to pursue those questions.

We looked at 1,200 companies. We have 177,000 data points and we are basically instantly able to produce a very specific cut on each of the industries we observe. We can do things that were just simply not possible before.

We looked at 45 different tools and solutions and we came up with the top three and then we decided, yes Tableau would be it.

Dr. Hüdig: When you get data—once you have done it for an hour, structured the data, put it into the tool—you are instantly able to create a story that normally would have taken probably three, four people, and a week or two to come up with, all the way from data collection to having it in a stable PowerPoint deliverable or slide.

It’s also the benefit of automation. You have automatic data feeds going in and enhancing. You can update the data quite frequently without having to re-present everything again, and it’s instantly available.



You might also be interested in...